I do not feel that all the repairs have been made to my car after my accident
They were great! Kept me informed of the process! Over all a huge 10!
They made me feel like they were taking care of their own car. They were very nice when they deslt with me. I would recommend them.
It was a smooth, painless, and quick process.
Matt was great with updates and keeping me informed of the progress. I appreciate the great customer service on his part and everyone I talked to (front desk, etc.)
Job well done, repair looks like new!
Great communication with us, Toyota parts, and Nationwide. Car looks great and we have to assume it is underneath. Very positive helpful front desk staff. Matt was very good at keeping in touch— a definite 10 for all!
Car looks brand new. They did a great job of keeping me informed on the progress of repairs.
My vehicle required a new front left tire which was ordered & put on however no one ever shared that information with us, & the tire on the right side of the vehicle was not replaced, my car is front wheel drive & by not replacing the tire on the right it would be harmful to the differential. My husband had to take the car in to our service department at McGrath Hiawatha & they moved the new tire to the rear so as not to cause harm to the car. They were rather surprised that the technician did not do that initially.
We have had a repair job done on two different cars, & was very satisfied with the work both times.I would recommend your work to family & friends.
Quick service. Excellent communication
Excellent timely service. Van looks great. Would definitely consider using them again.
Fast courteous service & great job keeping me updated during the process
Our only complaint was it wasn't ready when the said, and we had to come back the next day to pick it up.