Service reps were courteous and friendly
Everything was very good.
Beautiful job with exceptional staff!
Nice people ,,good service ,,finished in a timely manor.
Justin was very professional and he treated me with the upmost respect. The times I called he promptly returned my calls. I like how I was text about the progress of my car. I will definitely recommend Service King to others.
Great experience. Service King keep me up to date on the status of my SUV repair. The work was done correctly and am very happy with Service King. Would highly recommend Service King to family and friends.
Service king did a great job taking care of my car and the customer service was great!
Justin was amazing! I work really long hours and commute but wanted to go to service king because they came highly reviewed and preferred by my insurance. Justin made it possible for me to be a customer there by going the extra mile to help schedule me. I greatly appreciate it and am very happy with the results on my car. Thank you!!
Justin was very helpful. He kept me informed throughout the entire process. When I got my car back, he and the guy he was training, Steven, explained everything in detail. While I hope to never have to use collision repair services again, if I do, I will return.
I was disappointed in the adjuster and repairs. I arrived to pick up my vehicle and noticed a paint chip on the bumper. I was told that only the damage area is repaired and that was a chip from a rock. I asked how you know if it is old or new damage because it is on the side where my damage is. Then I noticed a chip paint in the cease near the grill and bumper. The adjuster stated it was already there so they tried to smooth it out. I said it was not because there was no damage to my grill. He replied the the bumper was taken off and the area of damage was repaired and a clear coat was sprayed on the entire bumper. I asked how can you clear coat the entire bumper and leave chip paint near the damage area. He replied that the insurance company will not allow them to paint the entire bumper but yet he claimed they buffed out a chip nearly grill. I looked some more and noticed that there was discoloration near the fog light where the repairs were completed. I asked if this from the tape they pulled off and he said yes. Now, I’m not body shop person but I know you do not use tape if the bumper was taken of the car to be sprayed. He asked if I satisfied and he did not want be to leave if I was not. I replied I’m not paying until my car is fix. I asked to see my paperwork. I asked how can you charge my insurance company for 4 hours of work then 2 hours on misc for the bumper when you only did half the work. But you charge the full amount. I left and contacted my insurance rep. I explained the situation and he did not understand how you clear coat the entire bumper and only paint half the bumper. My rep stated he was going to contact the manager. Nevertheless, I got my repairs taken care of. I did not want to my deductible but that the only way I was going to get my car back. I’m really disappointed that people are not honest and continues to try and get over on women. Its really sad and I should be compensated or receive a discount for my inconvenience.
Everything was great from start to finish.
Justin was fantastic. He had a really stressful situation go by super smooth and eased my anxiety.
I was kept updated on the service and everything looks great.