Everyone was helpful and pleasant. Van looked great!????
Your a great bunch of folks who deliver as promised. BIG pat on the back for your professionalism and quality work.
Thanks to all the guys and girl who got the job done.
Everyone was courteous and professional Charles did a great job explaining everything that was going on with the repairs. You made an awful incident into a bearable experience!!! Thanks
I will always bring my car to you when my car has been in an accident, my car always looks new after you have repaired it, thank you for getting it in and fixed so quickly.
loved that you cleaned the inside too!!! appreciated the emails of the progress
Took almost two weeks for a fairly minor repair. Bondo dust was all over drivers seat, rear hitch not even touched still had paint transfer from crash. "New" replacement wheel has scratches and was filthy with grease. When we complained the fix was to remove some Not all of the paint transfer on the hitch. The wheel had been buffed which created large rub marks on a black gloss wheel. The scratches were still very visible. Will never return or recommend this shop to anyone.
Thanks for doing a great job!
Beautiful result and great people to work with.
The staff was friendly and professional! I am so impressed with the outcome of the repair. It's beautiful and so perfect! I would recommend suburban to everyone needing their service! Thank you Suburban!!!
Prompt professional service. Keep up the good work. Eric is a keeper!
Although the bodywork is all spot-on, I requested an alignment be performed after the accident. I was told there was no need for an alignment and that a road test was performed. The vehicle was 10k miles old. On the same day that I picked up the car, the dealership had to align the front right and rear left wheel on the vehicle.
Thank you for a great job. The repairs are perfect. Everyone was very helpful. Very good customer service. Keep it up.
If I had known that you were going to clean the inside, I would've taken everything out! But in all, great job! Thanks!
The team did an excellent job. Communication was excellent and the quality of the work was great.
Done well and done right away
Simply put, My car looked better after than it did before I got into my accident. Yous did an amazing job. Thank you.
The repairs appear to have worked out just fine. We only picked up the car yesterday. I was frustrated by the email communication about the progress on our repair. According to the emails, my car was supposed be ready Friday at 2:59. We arrived at 3:15 to pick it up only to be told that we should've waited for a phone call from the repair shop. I do not understand the purpose of the emails, if they are not giving me accurate information. It was not a huge problem, but an annoyance. We returned about 90 minutes later to collect the car.
This is the second time I had to use a repair shop. All the personnel were very professional and efficient. Very friendly and helpful thank you for your service !
Everyone was extremely friendly. The job looks excellent, and they even cleaned my weather tech floor mats! (Which were quite dirty)