The repair work looks very good, but I dropped my car on Dec. 11 and it wasn't completed til Jan. 5th??
My Grange agent suggested Suburban as an immediate repair option, but I probably should have chosen the Honda Collision Center
Great customer service. Enjoyed the text updates on status. Car was also detailed upon return.
Suburban did great work, making it look good as new. The car was so clean inside too. I highly recommend them.
Kept delaying pick up & would text they would call with updates & I had to call them. Told me delay in call was because car was being cleaned & just returned. When I arrived 30 mins. Later there was at least 6 inches of snow on it. Clearly it had not just been washed.
Thank you for your assistance in getting my car back to its prior stance.
The workmanship was excellent. All the employees for very friendly and helpful
Workmanship, professionalism, courteous, and helpful. Great job!! Thank you!
Charles was great! Service was great and my car looks great. I would gladly come an hour again to have them fix my car even if I didn’t have Geico!
The service was excellent. Prompt,courteous, professional and I like the text updates.
disappointed about pur car undet front car
The customer service was fantastic. Super nice guy.
After waiting patiently for a week when I got my car today there is still a visible gap in alignment of the left side of rear bumper alignment-seems similar to how it looked after the collision. And a chrome piece which appears to have scratches and damage on it from the collision on the rear bumper does not appear to have been replaced or repaired.
Everyone associated with this repair was very friendly and great to work with! The repair looks fantastic and I am extremely pleased with every detail beginning with the drop off of the vehicle through the pick up of it. I would highly recommend you to anyone needing a totally professional experience when it comes to the repair of their vehicle!! Thank you all very much!!
Vehicle Make : Volkswagen
I’ve unfortunately had to visit your shops 4 times in about ten years for car damage that was due to accidents that I was NOT at fault for. I have always been happy with my experience and outcome, that I would like everyone to know I truly appreciate the service I have received time and time again- even in regards to unnecessary inconvenience. I also would hope someone sees this and forwards it to the most important position within this organization, so I can explain my experience and would hope all involved would be recognized. Happy Holidays and thank you again.
Great service and workmanship. Thanks.
Both the repair and the service were perfect. Thank you
I have not seen the car in the daylight, but I am satisfied with Charles and how it was handled
Vehicle Make : Mitsubishi
Everything was good and taken care of in a timely manner.
Thank you. You did an excellent repair. I am highly satisfied. I would definitely recommend your business to a friend.