I appreciate everything! I like how I was kept in the loop about each step with my vehicle repair. Thank you so much for everything!
I liked being kept up to date all along the way.
It should've been fixed the first time and they should've sought my input instead of disregarding my concerns to do what they wanted. I'm the customer, it's my truck, why would you not wait for my confirmation on what I want to have done? I wish I would've gone some where else!
I am not good with names but if there is a way to go back and look at the people I interacted with would be good. The receptionist was kin of rude. She advised me that I did not have an appointment but “we will see you anyway”. I did have a appointment. Then she tells me that she will call Enterprise for me, after I was done with the general inspection of my car she tells me they are on their way....then I hear the phone speaker say that she is calling enterprise at that time.... so I guess they were NOT on their way yet. The guy that I handed my keys off to, very polite and listened to ALL of my concerns. He promised to take care of my car and I could honestly say that I knew he would. I loved the updates via text messages. I didn’t like that I was informed of the additional damages found and the total cost by the insurance company. I knew there would be additional issues, I just thought it would have been nice to hear about them from Abra first. Picking my car up, so quick and easy! Thank you to this man the most, I was picking up on my way to work and he knew that I was in a hurry. He had me ready and this gave us time to go over the repairs. He let me leave the rental car there and promised that he would have it picked up for me. Great job on my car repairs, I can’t even tell by looking that she was ever hurt. I hope that I never have to have repairs again but if I do, I’m DEFINITELY coming here again!!!
I am 100% satisfied with the repairs done to my vehicle. It looks wonderful. I really appreciated the updates via text message and phone calls. Great service!
I appreciate a job well done. My vehicle looks like brand new; with the parts repaired & completely washed for pickup: I could9 asked forv better auto repair shop. Keep up the good work ABRA!! ????????
Great team! Thanks for taking the time and doing it well.
Charly, Chris, and Lazor exceptional!!
The staff was amazing. I was kept up to date on every step of the process. I will definitely recommend ABRA to everyone I know that needs auto body repair.
Excellent work. Very friendly and professional staff. Will definitely use again if the need arises. Kept me updated throughout the whole ordeal.
This is my 2nd time using Abra Auto Body Repair. The work that was performed on my vehicle both times was absolutely astonishing. The staff was very nice and polite especially the young African American lady at the front desk. It was completely in a timely manner. The staff made sure to keep me up to date with the entire process of my vehicle. I would recommend Abra to anyone that needs repairs done on their vehicle.
Great service and wonderful teamwork.
I received excellent service from ABRA. The staff was very friendly and polite. They kept you informed with the progress of your vehicle every step of the way. The repairs were superb and the turnaround time was great. Keep up the great work.
Awesome work guys????????My colleagues says my suv looks new. It’s your neat workmanship . Thank you
Excellent work. I'm glad I choose you guys
Thanks for the life time warranty. It can't get any better than it is. Great work. Great team
Abra is the best.
Everyone was extremely polite and knowledgeable. The process was explained to me in full detail and all my questions were answered. The text messages I received every morning were very reassuring.
The work done was well done and the people I dealt with could not have been nicer
Damage was done to my car and it was returned to me dirty. The shop manager is offering to make things right but my initial impression is lass than impressed.