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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 2576 reviews 74%
4 star 562 reviews 16%
3 star 69 reviews 2%
2 star 119 reviews 3%
1 star 175 reviews 5%
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(All Vehicle Makes)
Mark M.
Vehicle Make : Lexus
5 out of 5
7/23/2023
Outstanding service as usual
Daniel K.
Vehicle Make : Ram
4 out of 5
7/7/2023
My rep Rebecca was great. Kept me informed at every step. Slight problem with cashier at payment time, but we worked it out.
Lloyd G.
Vehicle Make : Ford
3 out of 5
6/26/2023
No one got back to me to let me know that my entire back hatch was not going to be repaired.
Sang A.
Vehicle Make : Lexus
1 out of 5
6/25/2023
Told to pickup the car without properly cleaning. Also it seems the car wasn’t properly taped or prepared for paint the inside was mess.
Deborah T.
Vehicle Make : Lexus
5 out of 5
6/2/2023
Very friendly kept in touch and explained every detail.
Anne G.
Vehicle Make : Toyota
5 out of 5
5/28/2023
My car looks brand new. Thank you Troy and everyone that worked on it.
Lottie S.
Vehicle Make : Lexus
4 out of 5
5/20/2023
Job well done and mostly importantly on time... The repairer came out and spoke to me about what not to do to mess up the job.....
James M.
Vehicle Make : Cadillac
5 out of 5
5/15/2023
None
Charlie B.
Vehicle Make : Volkswagen
5 out of 5
5/8/2023
Your team was terrific and Mike was great. Thank you
George Z.
Vehicle Make : Lexus
5 out of 5
4/17/2023
Having an onsite rental car agency is a big plus!
Jose Mauricio.
Vehicle Make : Toyota
5 out of 5
3/13/2023
Good
Beth B.
Vehicle Make : Honda
1 out of 5
2/16/2023
Not sure if it is related to the repairs from the accident, but the hvac is making some noises that are new.
Loan N.
Vehicle Make : Lexus
5 out of 5
2/11/2023
Great service!
Tim S.
Vehicle Make : Lexus
2 out of 5
2/11/2023
After picking up vehicle from collision repair, I immediately encountered problems that did not seem related to accident regarding hood latch, sway bar links and fog lights. Copied from email sent to rep: Good morning Troy, As far as the idea that the hood latch, fog light, and sway bar links were wear and tear issues that developed separately from the accident and repair, I’d like to bring up the 10 Oct 2022 service report for my vehicle. They did an inspection and covered several items, but none of the items marked “failed” or “caution” included remarks on the hood latch, fog light, or sway bar links. Because of this, it seems to me that the issues in my recent service visit totaling $1600 must either be a result of a) the accident or b) issues that came about during the collision repair itself. Respectfully, Tim S
Michael C.
Vehicle Make : Chevrolet
5 out of 5
2/9/2023
Excellent customer service . Thanks Marvin
Melonie G.
Vehicle Make : Lexus
5 out of 5
1/25/2023
The team here is always pleasant and knowledgeable! The process from start to finish is always seamless, and most importantly, I am always confident in the final result upon completion. Every person involved from the front desk, estimators, On site rental car, and the laborers deserve kudos!! Much appreciated!
Cynthia-binette-a S.
Vehicle Make : Nissan
5 out of 5
1/24/2023
Fantastic job! We couldn't be happier with the outcome and the service we received!
Phyllistine J.
Vehicle Make : Lexus
1 out of 5
1/23/2023
I found part that was not put back in place and found a crack in my windshield that was not there before I bought it in
Betty S.
Vehicle Make : Chrysler
5 out of 5
12/27/2022
I am extremely happy with the service/repairs I received from your company. I have always been a Chrysler customer and very happy with service and the personal I have dealt with over the years. Thanks, Betty J Simmons
Anthony F.
Vehicle Make : Cadillac
5 out of 5
12/25/2022
Good

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