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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 2549 reviews 74%
4 star 557 reviews 16%
3 star 69 reviews 2%
2 star 118 reviews 3%
1 star 174 reviews 5%
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(All Vehicle Makes)
Karen Z.
Vehicle Make : Subaru
5 out of 5
11/29/2023
My car looks brand new. Thank you for excellent service.
Robert A.
Vehicle Make : Mazda
5 out of 5
11/20/2023
Professional, thoroughly explained process received updates thought out the procedure
Daniel S.
Vehicle Make : Toyota
2 out of 5
11/17/2023
Quality of repair excellent, amount of time required for repair excessive in my opinion.
Louis C.
Vehicle Make : Lexus
4 out of 5
11/8/2023
Wonderful experience even though I had an accident and no car rental coverage! We have always had 2 cars and could always use the 2nd car if one was out commission. This time we had 2 collisions and had no car. In hindsight, it would have been a lot cheaper to use Ubers to get around!! Your collision place was within 2 miles of our house. Thanks a lot to Connor,too!!
James S.
Vehicle Make : Audi
5 out of 5
11/7/2023
I was very pleased with the work done on my vehicle. The entire staff was extremely helpful in communicating with me and the insurance company. A special shout out to Todd Mathews who handled my case. He was professional and communicated with me on a regular basis, informing me of the progression of the repair. Thanks to all.
Craig H.
Vehicle Make : Lexus
5 out of 5
11/6/2023
David Chung did a fantastic job of keeping me appraised of the status throughout the repair process. Thank you!
Niesha B.
Vehicle Make : Lexus
5 out of 5
10/29/2023
Excellent!
Kamisha C.
Vehicle Make : Lexus
4 out of 5
10/20/2023
Great customer service at this location.
Nancy N.
Vehicle Make : Lexus
5 out of 5
10/15/2023
David Chung was excellent to work with. Explained the repair process in detail and kept me informed along the way.
Antonio P.
Vehicle Make : Volvo
5 out of 5
10/14/2023
Shawn did a great job
Christina D.
Vehicle Make : Lexus
5 out of 5
10/12/2023
The receptionist was very personable and professional. She put me at ease when I checks my car in and when I picked it up. The technician spoke to me when I arrived and he provided me with updates while my car was in the shop. Added bonus: having Enrerprise on-site.
Michael B.
Vehicle Make : Lexus
4 out of 5
10/8/2023
Despite our vehicle was eventually totalled, the process smooth and bearable.
Hanif G.
Vehicle Make : Honda
4 out of 5
10/8/2023
Shawn knows his job and his team is excellent
James W.
Vehicle Make : Volvo
5 out of 5
9/30/2023
Troy was an exceptional customer relationship / project manager. The car, when repaired, was beautifully detailed. Thank you.
John C.
Vehicle Make : Toyota
5 out of 5
9/24/2023
Amazing repair work. Car looks better than it has in several years Thanks so much
Jan G.
Vehicle Make : Lexus
5 out of 5
9/1/2023
Maria Paz was an excellent customer service representative. Your system kept me informed of the status of the repairs. The workmanship was excellent and I gave that feedback to Nationwide as well.
Rowan C.
Vehicle Make : Mazda
5 out of 5
8/23/2023
Andy was great to work with and was able to provide my vehicle a few hours early on the pick-up date.
Jodi O.
Vehicle Make : Lexus
5 out of 5
8/16/2023
Car looks amazing!
John Aloysius.
Vehicle Make : Lexus
5 out of 5
8/13/2023
Outstanding customer service, Friendly and professional staff
Ajit T.
Vehicle Make : Toyota
3 out of 5
8/12/2023
The work done was excellent but it took over a month and a half to perform. Part of the delay, I was told, was because of the lack of availability of the two doors but the rest was because of scheduling issue. Dr. Thakur

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