The timeframe was good on repair. They were kind when I had to do drop off and get a rental car all with a busy toddler and car seat.
Excellent customer service! My car was done on time, I was kept well informed and overall expierence was great
ABRA employees were absolutely awesome during a hard time for our family!! We are so thankful for all their hard work and professionalism. I really appreciated the text messages following up each day of the progress that was done to my suburban. The messages saved me a phone call and also eased my anxieties during the whole process. From start to finish, Abra worked flawlessly with my insurance company. I felt absolutely no pressure, no worry, and just can't say enough praise for all the work Abra did. Highly recommend this company for any auto body and glass work. ABRA you are all so talented at your jobs and my family is so thankful for you!!
Loved the constant communication and quick service.
Everyone was helpful and knowledgable. My car looks better than when I first bought it! Very impressed
Iowa's keep informed and the work is always top notch work.
Thank you great service fully satisfied
They did a beautiful job! My car was perfect again after the repair. They also had my car showroom clean when I picked it up. Communication while my car was being repaired was excellent. The employees were very nice and friendly. I will definitively recommend them to friends and family
Great customer service & letting me know what was happening every step of the way. My car looks great very pleased with their service. Definitely recommend them to family & friends.
Jennifer L. Bateman
Wow it's like new thank you!! And I am so happy that you even cleaned the inside I can't tell you how great full I am at how fast I was able to get my car back.
It was ggrea!! lot faster than I thought it would be and the car looks great!
You've got a very professional team that went way above my expectations. Thanks to all involved.
Al was very helpful and professional throughout the process. I will definitely be using Abra of Monroe in future.
Excellent repair and paint on my F-150 tailgate. Excellent customer service and communication from Daniel and Breanna. Please know I greatly appreciate getting my very new pickup fixed right and for taking good care of the vehicle during the process. Cheers.
Dan went above and beyond to get my car in and out as quick as possible. Very happy with the work done and the service ai got.
The car looks great and was finished in a timely manner!!
Vehicle Make : Volkswagen
Thank you for staying in contact with me through the entire process. The car looks great! Well done!
I appreciated the daily status call on what was happening to my car and that the work was completed by the promised date.
Very impressed with service and Dan was the best. I was informed almost daily of activity and the car was clean as a whistle when done. Thank you Dan and body shop team
Al did a great job keeping me informed on what was going on and making it a fast experience. Thanks
The customer service and quality of work is excellent. Dan Schulz treated me with respect and explained everything I knew I and my car were in good hands.
Beautiful job with excellent feedback and text updates.
Dan and Briana were great help
Dan was amazing. His service would allow me to rate abraa as a five star. He was very informative and kept me updated as much as possible. He even agreed to stay a little after closing to allow me to pick up my car up after hours.
Had wonderful customer service! Wonderful repairs too!! Will be a return customer.
Quick repair and great communication.
This is our second time here and we brought our truck back the second time as we were well pleased with the first experience. I will be recommending Abra, their team, to everyone on the Duvall Facebook page and saing thank you for updates, timely and friendly service and most important making my truck look new!
All good would recommend to all
Friendly, efficient staff. Repairs completed
quicker than expected!
Your body man matched everything to within my acceptance level, since I am a previous quality control inspector for the Boeing company. The paint looks like new from the factory. I would always recommend your business to anyone who needs repair work done on their vehicles. The cleanup was a nice touch. Excellent work to all of your staff.
Thank you for everything.
Always a professional and courteous staff. Thanks for the updates.
I like being well informed along the way and then I start my job done and my car is beautiful now
They were great to work with and did a wonderful job repairing my vehicle. Thank you!!
Everyone was very friendly and helpful.
Great job. Love the frequent communication and updates.
Very helpful and accommodating. Car looks great!
Very friendly and honest. Kept me updated one everything.
The body work and attention to detail was beyond what I was expecting . Thank you very much and I pray you get what your asking for from the insurance company also again Thank you very much and the job I felt was completed in a very reasonable and timely manor !
Al did a great job communicating any updates along the way. A very positive experience. Thank you!
Everyone was very pleasant to work with. Brianna is extremely helpful and courteous, even when she was very busy she made me feel as though my appointment was the only appointment. And, Al was friendly and made me feel welcome and at home. I will absolutely recommend Abra to all of my friends & family! Excellent customer service!
I've unfortunately have had to bring my truck to this location three time. Fortunately, each time when I pick my vehicle up I am completely satisfied with how my truck looks and the effort they go to clean out the inside is above and beyond what is expected. I will keep coming back here when the need arises.
I have never been so happy with an auto body shop. Not only were the employees welcoming but I had my car back within 3 days!
EXCELLENTLY WELL DONE REPAIR FOR THE CRV
Very professional and friendly service. Thank you
I really appreciate the friendly and professional staff along with the timeliness of the repairs. I have always received excellent customer service at ABRA and their workmanship is outstanding. Thank you for a job well done!
Abra was great, and Dan was very good to work with, but the work took longer than expected, and my affected muffler was still a bit out of line with the other one. Not a huge concern, likely mostly cosmetic, but after a week plus I would've thought it would come back pretty perfect.
Great service and status during work
Truck looks just like the day I took it off the lot wit 18 miles on it.
Dan and Jeremy were exceptional! I am beyond satisfied!!
Car wreaks of chemicals and don't like how the hood guys....
Amazed is the best expression. Mostly due to the quality of customer service
The people working at Abra Auto Body in Monroe, WA, especially Dan did a great job with the whole process. I am a very satisfied customer, sincerely Don D.
Friendly and professional staff! Very easy process. Thank you!
Great communication regarding how the repairs were coming along. Delivered in the timeframe expected. Staff is very friendly and helpful.
The staff at ABRA were the best and I am very happy with the work performed. I will definitely refer ABRA to people I know who are looking for this type of work. Additionally, they were eager to get my vehicle back to me in a timely manner!
Mark and his staff at Renton where professional very helpful ..al in montrow kept us up dated and made sure our car was as goof as new or even better.. We haven't looked under the hood yet but expect to find quality workmanship there also..we are very pleaced.
Vehicle Make : Mitsubishi
Friendly folks. Steady updates via text & phone.
I appreciated being sent a text every morning to update the status on the work. Great customer service!
Al Craig at Monroe Washington Abra is very informative, keeping me updated all through the repair. Job well done! My express thanks to Al and crew.
Abra/Monroe was fantastic! Great team of people there!
The whole process was so easy.
Great job, excellent service!
They did an amazing job! They finished my car very quickly and I am very grateful. They showed concern and saved me the expense of paying for another week of rental car fees. Thank you ABRA Monroe, I will definitely recommend you!
Terrific staff. Quick service. Thank you
Dan and Jeremy went beyond the call of duty to ensure my care was done ahead of schedule because of a change in my schedule. Outstanding service and quality!
The work quality was excellent and the car looks brand new. We are pleased! Thank you!
Awesome. Job well done. Car looks great. Thank you.
Good work on time good communication.
Great customer service, work, and follow up. Very happy with my experience.
Abra is Fantastic!!! However, my cruise is not working have called them & they are getting me in first thing Mon morning!! They told me to bring it right back in, but it was impossible for me to do it today!!!
I have Faith that they will have it working & complete confidence in them by the work that they have done for me in the past!!!
Abra is Fantastic & I will always return if my vehicle needs You!!!
Thanks Deb E.
very talented and friendly staff. jeremey was exceptional. the car was perfect.
Thank you for taking care of my mom's car. It looks beautiful. This is the second vehicle you have repaired, and we couldn't be happier.
This is the only shop I take my cars to when they need body work. Great job once again fellas
Vehicle Make : Volkswagen
Really fast turnaround. Very friendly employees. Quality work. The car looks great. Return washed and clean on the inside. Great service.
Awesome experience great communication... Appreciated the car wash too
Great customer service and work!
Great friendly staff, quick turn around, my car looks great!
Kept us informed on a daily basis on the status of repairs Would refer others to you
Great job! My car looks Awesome!
I was so EXTREMELY SATISFIED & IMPRESSED W/THE OUTSTANDING service that I called my mom & thanked her for hitting me! The customer service was OUTSTANDING! I won't take my car anywhere else & will highly recommend you!!!!!
The texts updating me of the progress was very nice. Everyone was helpful and friendly.
Great experience Dr m start to finish. The complete retailing of my car was a pleasant bonus.
Great service thank you Al
Excellent in every way. Great workmanship. Customer service is the best. They are speedy and efficient. We are happy customers and would highly recommend them.
Great job, completed very quickly at a very reasonable price. Good people to deal with as well.
Yes,it was really a great job all of you did for us thank you
Great customer service. You guys were fast, professional and kept me updated. Great job
Excellent service will recommend to others
Courteous, wonderful team, my car looks fantastic and the work was done so fast!
Al always kept us informed as how the Pontiac was being worked on. We never had to worry. We felt the entire crew was extremely dedicated and knowlegeable. Our car was promised on Monday and we got it on the Friday before. Beautifully put back. together! Thank you ABRA-monroe!
Breanna and AL were amazing at keeping me informed and for just being nice and caring and genuinely concerned about me and my car.
I feel it took too long to get the work done.
Great communication from everyone at ABRA. I'm very happy with my experience.
Job well done....very professional!! Great team of people!!
I felt as though they were taking care of everything for me.
I was really impressed with the quality of work done. Al did a really great job of contating me and updating me adn the front dest gal, breana showed exlent customer service. I give abra a 5 out of 5.
I had a very pleasant experience. My car was in the shop for a week and I didn't have to handle any part of the insurance or anything. Once I put the claim in and set it up to go there everything else was taken care of.
All the staff were very friendly and Daniel was very good about explaining everything to me about what was going to be fixed and about what was going on.
I loved how smooth it was and I was always kept up to date on the progress. I will recommend ABRA to anyone needing auto body repairs.
Not sure about the right headlight
Thank you for the job well done.
The repairs to my car were excellent and we're done so fast. Highly impressed by the quality and efficiency the job was completed. Thank you!
It was a very hassle free experience. From scheduling, estimates, updates/notifications etc. The team was very friendly and prompt with all my needs. Even being a very busy period with the recent winter weather.
I am thrilled with my experience at A BRA in Monroe WA. Jeremy and his crew did excellent work, my car looks brand new. Jeremy Reasoner made the process as simple as can be and helped me every step of the way with my insurance company. I will be sure to recommend ABRA to all of my friends and family. Thanks again for the outstanding job!
Excellent customer service and Excellent repair work.
A job well done!!!!
Fast and friendly service.
The job was done on time, in what appears to be a high quality fashion, and I was kept well informed about progress of the work. I hopefully will not need your services again, but will highly recommend ABRA to my friends.
It was a worry free experience, they took care of everything. My truck came back to as if it has never been damaged to begin with. I am very satisfied with the service and constant communication throughout the repair process.
Always an excellent job with attention to detail and that is why the last four times I have needed work done I have come to you and what was originally precision collision. I think the text updates are a nice touch. Not only did they clean the inside of the car but they took their time and really cleaned it. Also very accommodating in allowing me to pick up the vehicle after hours I will continue to tell anyone I know that needs body work to come to you guys. Nice job.
I liked the updates but a picture would be nice
Abra did a fantastic job with my car. They kept me informed of the progress and returned my car in immaculate condition. I will definitely return for any future repairs.
Your service at Momroe Wa. was excellent the service adviser was very easy to work with. They did a great job of repairing my vehicle.
Thank you for all the text updates. Nice to know my car was being well cared for. Great communication all the way through the process.
Thanks for cleaning my car!
Everyone was kind and very helpful. My car looks beautiful.
I'm satisfied so far but the repairs are not done yet
We where very happy with the service. I appreciated the updates by text and the communication. My wife very much appreciated the wash and vacuum.
I thought the employees were professional and personable. They kept me well informed and I will recommend them. We're very happy with the work performed on the vehicle and I will definitely be coming back in the future. Thank you.
We were really happy that the repair of our truck was finished ahead of schedule and on budget. Thank you.
Vehicle Make : Volkswagen
They do a great job every time!
Vehicle Make : Oldsmobile
Abra kept me informed each step of the way and I got my car back when they estimated it would be done. Thank you!
Transition went through nicely and on a timely manner . Thanks
Jeremy in Monroe and his team were top notch.
Hi, my experiece was excelent as costermer service was a very high level through out the members of the team to acheive my expectations from start to finish and also in an exstrodanary speed. I will be a return customer if my vehicle needs attention. Also sue did an outstanding job in keeping me updated. Thank you much and my truck looks so good now.
Excellent service...will recommend to friends..
These guys went above and beyond with repairs and cleanliness after quality workmanship was completed. Thanks Al for leading the great work.
Before Abra became Abra we had been a customer and we were glad that Abra had kept the same employees as we had good experiences with our past vehicles
Al did an outstanding job of communicating status and keeping me informed. The repair work was excellent. I would definitely recommend Abra to friends and would come back if ever needed.
Keep the glass repair onsite. I have had to take of the windshield separately.
You all damaged the wiring to my truck that had no damage when I dropped it off. The work overly was not inspected after it was done. Then you provided me with a rental that I had to put a deposited on tying up more of my money already after a costly repair. Very upset I wasted my time driving all
The way over there and drop off my original retrial just to find out my truck had damage done by your shop
Very efficient and friendly!
I cannot describe how disappointed I am with ABRA. I was being sent text message updates about how my car was doing while being repaired. On the evening of 8/25/15 I received a text message from ABRA saying my car would be finished and ready to pick up on 8/27/15. I called Sue on 8/26/15 to see if she could give me a time frame in which I could retrieve my vehicle, she then told me she had no idea where I got the thought that it would be done on he 27th, she then proceeded to tell me it would not be finished until Friday 8/28/15. I felt uncomfortable speaking with them after that, as she had a horrible attitude and absolutely zero customer service skills. I then, ignored all calls from then on and let it go to voicemail. Sue called on the morning of 8/27/715 saying that they would try to have my car completed that day, I got really excited just to be let down a few hours later by her phone calling letting me know they "did everything they could" but couldn't have my car done that day. It gets even better, today is 8/28/15, not even two hours after I picked up my vehicle, I notice it is spewing coolant from underneath the hood. I am furious with my service at ABRA auto body! I am reluctant to even come back and have it fixed by them, as I am afraid I will leave once again and find a problem. I cannot believe this happened, I waited over two weeks for my car to be finished, just for me to have to bring it right back. I would not ever recommend ABRA.
Thanks for being so fast and friendly and for making my car beautiful:) abra monroe is awesome! Amazing staff! FIVE STARS
Vehicle Make : Volkswagen
Really good work done there.
Good service. Did what they said they were going to when they said they were going to.
High quality workmanship and excellent customer communication. Also, work completed on time as promised.
Thank you! You made everything so easy.
Awesome job. Cannot believe that this is the same truck/quarter panel as what was dropped off. And the interior and exterior is spotless. Awesome job cleaning out the inside. It is like a brand new truck.
You guys did a outstanding job, very happy with the results!
Repairs were much faster than I expected. The car came back clean and everyone was friendly.
Very happy with the fast return time. Thank you
Car looks great! Awesome experience
Thank for a job well done
Always take great care of me!!
Vehicle Make : Mini Cooper
Al did a great job of keeping me informed the whole time, and I felt like he was really trying to get everything right the first time.
Everyone there where great. Have always had the best experience there.
Sue was extremely helpful and informative. Thank you for quality service with a smile. Truly appreciative for everything she did.
The team at ABRA in Monroe was great to work with and our car looks great.
Sue went over and above all expectations while dealing with the insurance company.
excellent service and very good work
Excellent customer service
The office kept me up to date through every step of the repair process.
They were excellent. They ordered the part right away, called me as soon as it was in and fixed the car perfectly!
Everyone at ABRA was extremely helpfull, and made sure to keep me updated on the status of my vehicle. The work was outstanding and they returned it to me cleaner than it has been in years. I will recommend ABRA to anyone in need of auto body repairs! Thanks guys.
The fix was a small one and not much money was made doing it and I was treated like I was there best customer. I will pass on the the name to anyone who need work done.I love to send people to local shops but when they are this good it is easy.
Everyone was courtiers and professional. The work done was excellent.
My truck looks awesome! I will definitely use you again, and have already refred work to you to a friend who was rear ended today, 10/10 Abra you guys are great!
Vehicle Make : Mitsubishi
Very nice job, the car looks even better than it did before the wreck. Would recommend to others.
All went well -they did great job in repairing the car
I appreciated the communication throughout the process. The staff went above and beyond to make sure I was satisfied.
Easy process, on time, good communication, nice people, washed my car!
The entire process was a great experience. Everyone I talked to was knowledgeable and easy to work with. I appreciated the updates and text messages. Thank you!
Al was very proactive and never let me down. He notified me and kept me informed all along the process of getting my vehicle repaired. I am very thankful for Als' commitment. Thanks for letting me comment.
I experienced an efficient repair process and weekly updates from Al on the status of the repairs.
Thanks to al and all text messages to keep me informed about the repairs he was great I really appreciated it thanks Jim
Both the quality of workmanship and customer service at Abra Auto Body & Glass are at the top of the industry. There is no doubt they take pride in doing everything they can to make customers feel as good as can be after having to deal with an auto incident.
Thank you very much. And my truck looks great!
Steve Pratt, Monroe Wa
Wonderful service..beautiful work..super customer service
The staff was friendly and curtious. My car was repaired on time, and it was washed and vacuumed. I'm very happy and will definitely refer friends and family for any repairs they may need.
Missing front license plate
I was very impressed with the service I received. I will definitely recommend your shop.
They repaired my car efficiently, and the workmanship was excellent. You can't tell the vehicle was ever in an accident. The employees were very professional and let me know when I could expect my car to be done with a text message and a phone call. The detail job before returning the car to me was a nice touch. I would definitely use them again!!
Will be back next time. Great people and quality work.
Great communication and follow up via phone and text messages throughout entire process. Excellent customer service!
Great job and the communication during the process was really nice to be kept informed.
I liked the nice pretty receptionist
Very good staff. Price ok. Work seems fine. Thanks.
Good communication and fast work.