Body Shop

Real Reviews From Verified Customers

James B.
Vehicle Make : GMC
5 out of 5
8/8/2018
The work done was excellent as was the service by the staff. I was kept informed as to the daily stage of work. They worked toward getting my Yukon back to me in a timely fashion. Daniel Johns couldn’t have been more helpful or though-row in the process. Good man. Thanks James B
Constance M.
Vehicle Make : Nissan
5 out of 5
7/28/2018
Awesome job!!! And a special thank you to Mr. Daniel Johns!!
Jena W.
Vehicle Make : GMC
5 out of 5
7/23/2018
I was extremely satisfied with the customer service and professionalism shown while working with Jordan. He kept me up to date on the process of my repairs and I got my car back a day before expected! Very pleased with the repairs and will definitely recommend Craft to friends and family in the future!
Lam Tung.
Vehicle Make : Honda
5 out of 5
6/26/2018
I feel satisfied your service & repair experience. I would like to say thank you so much. God Bless.
Susan F.
Vehicle Make : Ford
5 out of 5
6/26/2018
The repairs were done well, and your team kept me informed every step of the wat. Excellent customer service, and the truck looks like it was never in an accident.
Dodd H.
Vehicle Make : Hyundai
5 out of 5
6/22/2018
I am always extremely happy with Craft Collision- great quality work- thank you- Dodd H
Daniel F.
Vehicle Make : Toyota
1 out of 5
6/8/2018
Nobody went over the repairs that were done even though when I first went in they very clearly said someone would be out shortly and would go over everything. After 15 minutes of waiting the car was finally brought around and they just handed the keys over. The rear door does not open from the outside even when the doors unlocked. The car has several paint chips that were not there before. Since it was close to closing time they said to just bring it back at Monday.
Sandra S.
Vehicle Make : Honda
4 out of 5
6/3/2018
I have a 2000 Ford Taurus that was in mint condition prior to the tornado that touched down in Lynchburg on April 15th. I had damage done to the passenger side of my car. Once Craft Collision repaired the damage, it is once again in mint condition. They did an awesome job on my car and I cannot thank them enough. I would highly recommend Jordan and the team at Craft Collision for any of your car body shop needs. They are professional, knowledgeable, skilled and efficient. Thanks again, Jordan and team! Carolyn
Tara Jennifer.
Vehicle Make : Dodge
5 out of 5
5/31/2018
My car was fixed quickly and the communication was great. I was kept up to date on the progress through the whole thing. Very satisfied.
Michael B.
Vehicle Make : Ford
5 out of 5
5/26/2018
Great job! Jordan was great to deal with. Very professional. Fine young man. Really enjoyed talking with him.
Monika M.
Vehicle Make : Honda
5 out of 5
5/25/2018
The team fixed my car perfect! Many thanks!!!
Stephen S.
Vehicle Make : Kia
5 out of 5
5/17/2018
My expierence with Craft was wonderful! Travis was awesome and very helpful to my wife and I in the process of getting our car repair. This is by far the best service I have ever had with a car repair shop. Travis consistently communicated to make sure our needs were met with the car. He explained things very well to us and was very kind. Thank you. - Stephen S
Danny C.
Vehicle Make : Honda
4 out of 5
5/17/2018
I was kept "in the loop" through the entire process. The vehicle was ready when predicted back at the start. Travis Dodgion made sure we were completely satisfied , and told us if we had any issues to call and these would be taken care of also. Vehicle looked great!
Jennifer H.
Vehicle Make : Honda
5 out of 5
5/14/2018
Thank you for making the repair process seamless...from drop off to pick up, we were pleased with the process and the outcome. Thank you!
Peter B.
Vehicle Make : Lexus
4 out of 5
5/9/2018
While the repair was delayed several days, it was through no fault of Craft. Repairs were excellent and service was very professional and courteous.
Lewis M.
Vehicle Make : Honda
5 out of 5
5/8/2018
Thank you Frank for all your help!
Robert B.
Vehicle Make : BMW
5 out of 5
5/8/2018
First rate customer service inclusing text updated with status, professional handling in stting up repair, and quality repair job. I will definetly recommend your organization to anyone needing auto body repairs. Bob
James C.
Vehicle Make : GMC
5 out of 5
4/28/2018
Kept me updated on status of repair. Vehicle looks Great!
Ronald M.
Vehicle Make : Chevrolet
5 out of 5
4/25/2018
Awesome service kept me completely informed workmanship perfect
Susan R.
Vehicle Make : Hyundai
5 out of 5
4/21/2018
I couldn’t have been more pleased. The car looks great and the staff couldn’t have been nicer. I especially loved the daily updates. I will refer Craft Collision to my friends!

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