The car was not fully fixed. I **** believe it was not test driven so I ended up having to go to another mechanic
Always an excellent job. Looks great . thanks!
You have done an excellent job fixing my Lexus. Your service is fast and clean and your people are very helpful and respectful.
My only comment would be that I should have received a status call when work on my car was delayed rather than me having to call for a status
I doubt you will be contacting me. I have nothing good to say about protech!!!! You only want to hear what went right....well here is you answer NOTHING..thank you bob jordon!
Love the finished product!!!! Thank you protect!!!!
Although the repairs seem to be great, it took 5 weeks. I attribute this to a lack of communication. Had someone told me you were waiting on the insurance company for approvals I could have called them to expidite the process. I had to keep calling protech to get the status and more often than not it was the next day (or longer) to get the truth (rather than what they thought I wanted to hear). I've requested that the owner contact me but have not heard from him. I did speak with Amis and he received my feedback well. But as a busuness owner, I think that the owner would want to speak with me directly.
Raye Lynn Rath
Body Shop Recommended Dealers