Lovely facility. Professional interaction. My insurance company, USAA had recommended them in the past. They knew how to work together car was done earlier than I expected and looked perfect. The inside was much cleaner than when I dropped it off.
You guys are the BEST! My Jeep looks as
good as the day I bought it. I own my own
business & customer service is very important
to me. You don't find it very often. You are
awesome & I'll be happy to refer people to
you. I'll stop by sometime & pick up some of
your business cards ????????????
The whole process was efficient, courteous, and professional.
Thank you for getting my car back to perfect in such prompt time.
From beginning to car pickup. Caring and Courteous Thank You
The repair is beautiful. I appreciate the cleaned car inside & out. Thanks.
And thanks for cleaning my truck!
I was in a minor accident and was happy that I could come in any time (that day) to get an estimate for the damage. The man who did the estimate was very nice and it was very quick. Everyone there was very professional and nice. They did a great job on the car and i appreciate that they cleaned the inside so well, as well! Great place!
Great service, and very helpful people. Thank you!
The repair was done flawlessly. However, while detailing he interior, someone sprayed glass cleaner all over the seat and dashboard because they tried to refill the bottle while remaining inside the vehicle. This cleaned up okay but there were liquid drops on the inside of the passenger side speaker. I hope no damages surface layer. But I think the detailer should do all the refills of chemicals away from the interior of the vehicle.
You guys did a great Job, thank you all very much!!!
There's a crack in the paint where the car was repaired
Not only did u guys do a great job on fixing my car but I loved how you detailed it as well!! ????????
I dropped off my car to get the door repaired. The repair was phenomenal but when I picked it up there was a scratch on the back bumper and they claim not to have done it. I really have no way to prove it, but when i dropped it off it was not there. Oh well, I know what happened but if they dont want to take responsibility it's alright. I'll bring my car here again, but I'll just make sure to double check EVERYTHING before I leave..
You guys were awesome! Completed job sooner than anticipated and it looks beautiful! Thanks.
Thank you for doing a good job on my car, and in a timely manner!I really appreciate it!
I very much appreciate the fact that the staff at Don Juan's were open minded enough and flexible to work with my schedule needs to get two cars repaired at different times. Thanks so much!!
Beautiful job. Some new squeaking on way home. Hope that works itself out. Way to go Don.
I appreciate that you all do not cut corners and you provide the best workmanship that you can. All of the staff that I have had encounters with have all been very courteous. I will continue to refer Don Juans.
Everyone was very professional, courteous, and made me feel like family. And, the attention to detail on my car was outstanding. Thank you!
Vehicle Make : Volkswagen
We just picked up car a couple of hours ago, everything looks great. We trust you're good work and we are glad we returned to your business for these repairs. Thank You!
I will always use them because I hit things all the time. I would refer don Juan's to any body needing repaor. They are the best!!
Thank you for all you did
Thanks. Took longer bit looked great. Judith P
Exept for the text stating that the truck would be ready on the 5th of December
When in fact the job was completed on the 4th
It all worked out but it was a bit of a scramble
Thanx so much
Everyone was pleasant and efficient
Everyone was pleasant, professional, efficient and attentive. My car looked fabulous and was done ahead of schedule. I won't hesitate to recommend this body shop to others. I'm extremely satisfied with your service. Thank you all!
Very impressed with your level of customer service!
Don Juan's did a fantastic job! Our Subaru looks brand new! Thank you so much!
Thank you, my rav is back to normal. You did an excellent job.
Very professional and kept me in the re: time for repairs.
The repair was not completed on time even tho I had received several text messages updating me on the status including one saying that the repair was complete. I had to leave my vehicle 3 days longer (over a weekend) than I was told. I was supposed to get a new windshield, but that was not completed the first time I went to pick up my vehicle so I cancelled that part of my order. I have had work done at Don Juan's in the past and was very happy before, but this time someone dropped the ****. I'm terribly disappointed. The work done on my truck was top notch but there seems to be a disconnect between your back shop and the front office.
Thank you. I am pleased with your work and excellent customer service from the staff that assisted us. I will definitely share my experience with others.
Everyone was professional as well as nice. The work on my vehicle was well done. I would recommend this place of business.
Everything went beautifully. Thanks!
Juan and the tech who did the estimate were wonderful. I stopped by on Friday because I received a text saying my car was ready; and the man with the dog was very rude and short with me. He told me how inconvenient it was for me to just stop by because he did have things to so...
I will go back if I ever have the need again, as long as I don't have to deal with him.
Vehicle Make : Volkswagen
I really like how Juan himself answers the phone, takes the time to do vehicle walk around and answers questions directly and honestly. I appreciate that there is a 100% guarantee. I loved getting the text messages on my car's status.
I will definitely recommend your services. Thank you. Nancy malmurh
The only comment I have is that the seat cover on the back seat in my car was torn.
Every single person that represented any part of the company was very professional and did their job well. Very nice and to detail with all that would happen during the repairs of my SUV. I also enjoyed getting the text messages and calls with updates.