Body Shop
Autobody Shop Review Summary
5 stars 109 Reviews
4 stars 17 Reviews
3 stars 0 Reviews
2 stars 6 Reviews
1 star 4 Reviews

Real Reviews From Verified Customers

Lea N.
Vehicle Make : Gmc
5 out of 5
12/6/2016
Really loved the text alerts
Brian J.
Vehicle Make : Kia
5 out of 5
12/2/2016
Great work, paint matches perfectly. Car looks new again.
Jerry W.
Vehicle Make : Cadillac
5 out of 5
12/1/2016
Patrick was very customer focused. His update on repair progress was appreciated. Jerry W
Deidra M.
Vehicle Make : Chevrolet
5 out of 5
11/27/2016
Everything worked out great for us. Thank You!!!!
Makaylie C.
Vehicle Make : Subaru
5 out of 5
11/23/2016
Patrick was super friendly, timely, and helpful! I would recommend him especially to people needing repairs done on their car. Overal, my car repairs where done quickly and very great quality. It looks as if the accident never happened and I couldn't be happier about it! The paperwork was well explained and easy to get through. I would recommend the repair shop, and Patrick, to anyone who needs your services.
Suli Y.
Vehicle Make : Mercedes
5 out of 5
11/22/2016
Very good service.
Deanna H.
Vehicle Make : Nissan
5 out of 5
11/19/2016
Great service in a very timely manner. The person who handled our claim was very efficient
Donna T.
Vehicle Make : Chevrolet
5 out of 5
11/19/2016
Outstanding customer service GREAT craftsmanship and fast Thank you
Judy D.
Vehicle Make : Ford
5 out of 5
11/19/2016
Everyone was great to work with. The person answering the phone was always helpful and pleasant. Patrick was great and did a great job keeping me informed about my car. Thanks to all for a job well done.
Vanessa S.
Vehicle Make : Nissan
5 out of 5
11/19/2016
Great team.
Ann B.
Vehicle Make : Chevrolet
5 out of 5
11/16/2016
I am very satisfied with the service I received. Patrick did a fantastic job keeping me updated on the repairs. I would definitely recommend Reliable Chevrolet.
Melissa R.
Vehicle Make : Jeep
5 out of 5
11/15/2016
Everyone was friendly and helpful
Chris P.
Vehicle Make : Chevrolet
5 out of 5
11/14/2016
Ed and the collision repair shop did an excellent job on my repairs! From the beginning to the end, the process went very smooth.
Erin L.
Vehicle Make : Chevrolet
5 out of 5
11/12/2016
Eddie was great! I explained the stressful situation I was in and he completely understood and took care of it. I would definitely recommend going to him to anyone who needs some work done!
Lisa S.
Vehicle Make : Infiniti
5 out of 5
11/12/2016
Tim was very professional and an excellent service representative
Roy Y.
Vehicle Make : Chevrolet
5 out of 5
11/11/2016
Everyone was very nice and helpful. They helped me understand some things about my insurance process and that's not even their job. I don't know cars and no one made me feel dumb or talked down to me. Every experience I've ever had at Reliable truly makes me proud to drive a Chevy.
Craig S.
Vehicle Make : Honda
5 out of 5
11/10/2016
On time as promised. Repairs look great.
David M.
Vehicle Make : Chevrolet
5 out of 5
11/9/2016
Thank you
James L.
Vehicle Make : Dodge
4 out of 5
11/8/2016
I picked it up at 2:00pm so it is too early to tell...but Patrick Rients was GREAT to work with...he kept me updated through the whole process; just like I asked him to do. The car looks GREAT! I am VERY pleased with the looks, however, I want to see how it rides and performs on a long trip. I hope you would send this question in 2 weeks.
Jen F.
Vehicle Make : Infiniti
5 out of 5
11/5/2016
Exceptional job by Jordan and everyone at reliable. Great communication throughout the process and exceeded my time expectations.
Chris J.
Vehicle Make : Chevrolet
5 out of 5
11/5/2016
I give Eddie a 10. The car looks like it did when it was brand new.
David K.
Vehicle Make : Dodge
5 out of 5
11/4/2016
Very friendly and helpful staff. Made getting my truck fix very simple
**** W.
Vehicle Make : Ford
5 out of 5
11/4/2016
Estimater, Eddy Newell took excellent care of my needs and expectations.
Stuart M.
Vehicle Make : Jeep
5 out of 5
11/1/2016
Everyone was very nice and my car turned out beauiful thanks
George S.
Vehicle Make : Chevrolet
5 out of 5
10/29/2016
There is that saying leave it better than you found it and that is exactly what they did. They went the extra step which was awesome.Everyone I dealt with was awesome as well. Thank you!
June M.
Vehicle Make : Nissan
4 out of 5
10/27/2016
Patrick kept in touch with us to let us know what is being done. You found a problem initially not found and worked with the insurance. The repair was done quicker than we expected. Thanks.
Edward S.
Vehicle Make : Infiniti
4 out of 5
10/13/2016
Eddie Newell had me thoroughly advised at every step. I knew what was happening at each repair step. The vehicle was delivered on time and repaired as promised. I am extremely pleased with the repairs and especially Mr. Newell.
Christy S.
Vehicle Make : Volkswagen
5 out of 5
9/30/2016
Job well done!
Debbie A.
Vehicle Make : Chevrolet
5 out of 5
9/30/2016
Excellent service!!! Very happy!!!
Kelsea F.
Vehicle Make : Chevrolet
5 out of 5
9/30/2016
Eddie was great.
Jack R.
Vehicle Make : Chevrolet
5 out of 5
9/26/2016
Excellent staff!
Kimberly G.
Vehicle Make : Volkswagen
5 out of 5
9/24/2016
The repairs look great and were finished ahead of schedule.
James W.
Vehicle Make : Scion
5 out of 5
9/16/2016
We had a good experience working with you guys. It was great that you worked with our insurance company so well and kept us updated every step of the way. Patrick was the one helping us most of the time. He was very polite, knowledgeable and personable. We are so glad you guys took care of us and relieved us of any hassle. Thank you :)
Martha H.
Vehicle Make : Toyota
5 out of 5
9/14/2016
This team was very helpful! Patrick called and gave me an update on the progress of my car which was awesome. It is completely fixed and went above and beyond! THANK YOU !!!
Julie J.
Vehicle Make : Honda
5 out of 5
9/6/2016
I was very satisfied with the work done on my daughters car! Worked with Eddie Newell and he was awesome!
Michael O.
Vehicle Make : Ford
5 out of 5
9/3/2016
Patrick was very receptive to all our concerns with each individual step of the repair process and the outcome looks magnificent. The paint and body work matches the original perfectly and is a testament to the technicians and painters involved superior abilities. We are extremely pleased with the finished product.
Martin P.
Vehicle Make : Gmc
4 out of 5
9/3/2016
Incredible job. I actually wasn't sure i was looking at the right spot on the car. I was also lucky enough to meet the person who repaired the rent on my car. Great guy, amazing job!!!!
Ben S.
Vehicle Make : Infiniti
5 out of 5
9/1/2016
Eddie was wonderful to work with. Very professional and polite. The work on the car was very well done. Thank you
Devon S.
Vehicle Make : Chevrolet
5 out of 5
9/1/2016
The team was very attentive to me and my car and even got it done a couple days earlier than originally expected.
Kelsey J.
Vehicle Make : Mercedes
5 out of 5
8/31/2016
Did a great job
Laveta A.
Vehicle Make : Buick
5 out of 5
8/25/2016
Please let everyone know that it was a job well done and thanks to all of you
Dennis D.
Vehicle Make : Dodge
5 out of 5
8/20/2016
GREAT work like new again nothing better than new 10s
Brandon M.
Vehicle Make : Chevrolet
5 out of 5
8/17/2016
Mr Newell kept me very updated on the status of my vehicle. Very pleased and impressed with his professionalism.
Jim S.
Vehicle Make : Mercedes
5 out of 5
8/13/2016
Simply outstanding. 10+
Elizabeth K.
Vehicle Make : Chevrolet
5 out of 5
8/13/2016
I had a great experience!! Everyone was super friendly and my vehicle was ready when they said it would be, so I was very pleased :)
Larry M.
Vehicle Make : Chevrolet
5 out of 5
8/12/2016
Excellent repair job. Went above and beyond what I expected. Personnel were very courteous and pleasant to deal with.
Rebecca B.
Vehicle Make : Chevrolet
5 out of 5
8/4/2016
I appreciated being kept up to date on the progress of the repairs. The completed work looks great.
Gary W.
Vehicle Make : Mazda
5 out of 5
8/3/2016
We will recommend these guys to everyone. They made the whole experience as smooth as possible. Reliable has always been very professional and gets a 10 from us.
Sung D.
Vehicle Make : Chevrolet
5 out of 5
7/30/2016
All of you guys have the biggest hearts that make me feel so comfortable. Keep your good work guys. Thank you to you all
Tammy G.
Vehicle Make : Nissan
5 out of 5
7/30/2016
Patrick was wonderful! He made the process from the estimate to getting my car back easy.
James Y.
Vehicle Make : Toyota
5 out of 5
7/30/2016
Good job
Katherine D.
Vehicle Make : Mercedes
5 out of 5
7/28/2016
The team at Reliable did a great job repairing my bumper. Even though more damage was found during the repair, Patrick kept me posted along the way. I am very pleased with the result!
Cynthia S.
Vehicle Make : Subaru
4 out of 5
7/22/2016
Patrick went above and beyond letting me know what was going on with my car. Car was done in the timeframe he said it would be done. Couldnt be happier with the service.
Sarah B.
Vehicle Make : Chevrolet
5 out of 5
7/22/2016
Patrick was really nice and very communicative about my car. I appreciated it!
Kyler A.
Vehicle Make : Ford
4 out of 5
7/21/2016
Eddie was so nice and calm. He made the whole process much more laid back and pleasant than I expected it to be. My car looks better than before the accident!
Sylvia C.
Vehicle Make : Chevrolet
5 out of 5
7/21/2016
Eddie did a great job handling our repair work.
Jr P.
Vehicle Make : Chevrolet
5 out of 5
7/16/2016
Great job.
Diana C.
Vehicle Make : Chevrolet
5 out of 5
7/15/2016
Everyone was helpful, friendly and informative. They made the whole process easy and problem free. They even offered to drop off my car. I would recommend going there for auto issues. I will go back in the future if I ever need too.
Marcus J.
Vehicle Make : Ford
5 out of 5
7/14/2016
The entire staff had all the answers to my questions, and we're very professional throughout the entire repair process. The quality of repair work to my vehicle was top notch, and I will use them in the future should I have any unfortunate accidents. Thank you Reliable Chevrolet!
Lorie P.
Vehicle Make : Chevrolet
5 out of 5
7/14/2016
Very professional, great work and service. Exceptional turnaround time. I am very happy with my repair.
Dennis E.
Vehicle Make : Infiniti
5 out of 5
7/9/2016
Patrick was very good with communication.
Maja C.
Vehicle Make : Dodge
5 out of 5
7/7/2016
You guys did great. Very happy with the repair.
Aurora F.
Vehicle Make : Volkswagen
5 out of 5
6/25/2016
Patrick anf Dusty are wonderful to deal with! They really went out of their way to accommodated my schedule and they were very professional and curteous.
Lisa P.
Vehicle Make : Nissan
5 out of 5
6/24/2016
I had a great experience. They kept me informed all the way through. Great customer service all the way around. Thank you!
Frank And.
Vehicle Make : Mercedes
5 out of 5
6/23/2016
this is the second time we have a car repaired by you guys and we would recommend you to anybody 100%. exellent job and on time and the best people to help us get in and out fast thank you frank MT
Lela K.
Vehicle Make : Kia
5 out of 5
6/23/2016
Surpassed expectations
Amy M.
Vehicle Make : Saturn
5 out of 5
6/20/2016
Reliable Chevrolet was great! Got my car in and out quickly and looks great! Eddie was a great help!
Penn Enterprises.
Vehicle Make : Mercedes
5 out of 5
6/18/2016
Outstanding quality and service
Beverley B.
Vehicle Make : Gmc
5 out of 5
6/18/2016
Awesome service, friendly staff, did great work!
Sarah J.
Vehicle Make : Jeep
4 out of 5
6/18/2016
You guys did an awesome job. I can't even tell my kids sat in the back seat.
Christina J.
Vehicle Make : Chevrolet
4 out of 5
6/15/2016
From Eddie to the **** to the assembler. They all did a wonderful job.
Niazi A.
Vehicle Make : Chevrolet
4 out of 5
6/9/2016
To provide the customer with a loaner car like the maintenance shope
James H.
Vehicle Make : Hyundai
5 out of 5
6/3/2016
Very nice people who kept me informed . The work was very well done and i appreciate the clean car we pick ed up Thank you. Very much
Angela C.
Vehicle Make : Nissan
2 out of 5
6/3/2016
I answered no only because I had to leave my car another day or two because there were parts clearly not repaired correctly. I will be able to provide a possible difference answer when my car is completed. The staff are excellent with their customer service.
Debra D.
Vehicle Make : Chevrolet
5 out of 5
5/28/2016
I appreciated the service and follow up I received!!!! Very happy...
Tony &.
Vehicle Make : Ford
5 out of 5
5/24/2016
Great job.
Lawrence S.
Vehicle Make : Toyota
4 out of 5
5/20/2016
Everyone I dealt with was friendly and polite and seemed to want to get my car back to me as soon as possible. I didn't meet with any of the people who did the actual work on the car but I had the impression that I was getting the best of care for my car.
Katherine S.
Vehicle Make : Honda
5 out of 5
5/20/2016
Everything was great!
Hannah D.
Vehicle Make : Chevrolet
5 out of 5
5/17/2016
Done on time! Great help!
Jeffery K.
Vehicle Make : Ford
2 out of 5
5/14/2016
Took way too long for the repair. Car promise to us three days in a row never delivered. Will never have them do another repair on my car Weatherby body or mechanical
Stacie W.
Vehicle Make : Nissan
5 out of 5
5/8/2016
They were very helpful and worked hard to make sure my car was put back together right.
James H.
Vehicle Make : Mercedes
5 out of 5
5/8/2016
Eddie &!team were AWESOME. High dollar car but MILLION DOLLAR CARE & SERVICE!
Kenna B.
Vehicle Make : Chevrolet
5 out of 5
5/6/2016
Very professional & courteous
Alison P.
Vehicle Make : Chevrolet
5 out of 5
5/5/2016
Reliable always does an amazing job and they offer the best customer service. My car looks brand new! Amazing job guys!
Marc M.
Vehicle Make : Chevrolet
2 out of 5
5/4/2016
The service was great, but I had to call both times to check on my car. I am fine calling but it is ackeard when you are told you would be called.
Stephen P.
Vehicle Make : Chevrolet
4 out of 5
4/29/2016
It is so nice to have my car back!
Richard M.
Vehicle Make : Honda
5 out of 5
4/15/2016
Eddie was especially helpful & knowledgable. Dusty, the administrative assistant was pleasant & efficient. I observed her Deal w an extremely difficult customer professionally. Great service All around. Thank you
Mark M.
Vehicle Make : Toyota
5 out of 5
4/2/2016
The reliable team gave an estimate of 4 to 5 days for completion of work and they were spot on. In addition to the bodywork looking brand-new the interior and exterior of my car looks cleaner than it has in some years. The detailed cleaning they did was a very nice extra touch. They even took care of the return of my rental which I was happy to do myself but it was nice not to have to. Very professional outfit!
Horst R.
Vehicle Make : Mercedes
5 out of 5
4/1/2016
I am 100% satisfied with the repair and the help from Eddie Newell Horst Ressdorf
William E.
Vehicle Make : Chevrolet
4 out of 5
3/31/2016
Chevyland was great at working with me because I was new to the process and I really liked that! But there was a mix up with which phone number to call which added a little bit of stress but they took full responsibility which was nice.
Louie Michael.
Vehicle Make : Chevrolet
5 out of 5
3/26/2016
Eddie was 1st class and much appreciated!
Shelby N.
Vehicle Make : Dodge
5 out of 5
3/25/2016
First of all my car looks so great!! I was so nervous about getting it fixed but after picking it up I am 100% relieved. Secondly Patrick at the repair shop did such a good job at keeping me updated on my cars repairs and letting me know what was going on!
Paul H.
Vehicle Make : Gmc
5 out of 5
3/22/2016
They kept me updated on the progress and did a great job on my truck
Larry J.
Vehicle Make : Dodge
5 out of 5
3/19/2016
totally satisfied with work and staff
Jessika L.
Vehicle Make : Dodge
5 out of 5
3/16/2016
They did a wonderful job fixing my car.
Sherry J.
Vehicle Make : Chevrolet
1 out of 5
3/12/2016
My car was in the shop longer than expected which wasn't a huge deal. It was inconvenient to try and find rides to drop off and pick up my car since the insurance company of the lady who hit me wouldn't cover a rental. There were gouges in the tint on both windows that they are going to fix next week but then that means I have to find transportation to and from work again (I work evenings so it isn't something I can drop off and pick up the same day unless I do that instead of sleep. I also have scratches (at least 10) on the outside of the door that was replaced. There is also a bend in my window seal that is noticeable---- I'm not sure if that will affect the use of the window overtime or not but it is noticeably visible. When I went to pick up my car there was another customer there who was really unhappy with some shady stuff that happened with her car (manager was talking with her and resolved). It makes me a bit skeptical of having work done here again which is a shame since I have bought my last 4 cars from reliable Chevrolet.
Paul L.
Vehicle Make : Nissan
5 out of 5
3/10/2016
The repairs were done a lot faster than I had exp Fred and the car looks amazing!
Billy P.
Vehicle Make : Chevrolet
5 out of 5
3/7/2016
The body shop did an excellent job of fixing my truck
Rose Ellen.
Vehicle Make : Nissan
5 out of 5
3/6/2016
Awesome service!!
Cathy B.
Vehicle Make : Toyota
5 out of 5
3/3/2016
Your staff is friendly, professional and prompt. Thank you for fixing my truck.
Bob M.
Vehicle Make : Chevrolet
1 out of 5
2/27/2016
After getting in a different light, I noticed some fish eye in the clear coat and blemish in the repair area. I am going out of town Monday morning and will return by Wednesday afternoon. If you need to contact me during that time, my cell number is ****-****-xxxx. Thank you, Bob M
Gerald W.
Vehicle Make : Hyundai
5 out of 5
2/26/2016
Excellent job done.
Meredith C.
Vehicle Make : Infiniti
4 out of 5
2/20/2016
Car was completed early!
Keri K.
Vehicle Make : Gmc
5 out of 5
2/20/2016
Very friendly from the start. Wayne Stapp was very helpful. Work was done well and car was detailed and looked great upon pickup. Very satisfied.
Cory S.
Vehicle Make : Chevrolet
4 out of 5
2/18/2016
Part that was fixed looks sparkling new
Jason B.
Vehicle Make : Chevrolet
1 out of 5
2/17/2016
There was dirty fingerprints left in the top of the interior cab. There was like black glue left on the dashboard and on the radio panel that we cannot get it off.
Desi J.
Vehicle Make : Chevrolet
5 out of 5
2/12/2016
You guys did a awesome job making my car look new again! I couldn't believe how quick you guys got it done. I am very satisfied with your guy's work. Thank you again!!
James D.
Vehicle Make : Toyota
5 out of 5
2/9/2016
Good, no GREAT JOB
Lauren T.
Vehicle Make : Dodge
5 out of 5
2/3/2016
Wayne Stapp was great!
Michael H.
Vehicle Make : Mercedes
5 out of 5
1/28/2016
Good job
Wallace G.
Vehicle Make : Chevrolet
5 out of 5
12/16/2015
Best service I have ever had.very very happy with the service and all workers
Steven H.
Vehicle Make : Chevrolet
5 out of 5
11/25/2015
When I got my car back I thought it was a new car. GREAT job great job great job. Thank you thank you thank you. Job well done!!!
Joe H.
Vehicle Make : Saturn
5 out of 5
11/3/2015
I rate reliable with an A I am I am completely satisfied with the repair to my vehicle and would highly recommend reliable
Vernon L.
Vehicle Make : Pontiac
5 out of 5
10/29/2015
Reliable staff was very nice to work with. We were well informed of what was going on with our car and we feel the job was well done. Thank you all for wonderful service. Everyone made the situation easy and was very helpful.
Larry C.
Vehicle Make : Chevrolet
1 out of 5
10/2/2015
Takes way longer than they say. Was told 6 days. Took 2 and a half weeks.
Keith G.
Vehicle Make : Mercedes
4 out of 5
10/1/2015
Paul and Steve were great to work with. I felt secure in having my Mercedes Benz fixed at a qualified Mercedes repair shop. They did all they could for me as their customer in seeing my Mercedes was fixed righty and with original parts. It was a pleasant experience. 5 Star!
Kevin W.
Vehicle Make : Kia
5 out of 5
8/16/2015
Great job. My car looks amazing.
Tammy B.
Vehicle Make : Chevrolet
5 out of 5
7/2/2015
Awesome job! Truck looks good as new, communication was fantastic, and it was completed ahead of estimated time. Couldn't ask for better!
William G.
Vehicle Make : Mini Cooper
2 out of 5
4/11/2015
The headlight was fix appropriately. However the gentleman that we had to deal with was in my opinion incompetent. There was an insurance paper issue from day one and instead of offering to call the insurance company while my husband was there, he had him leave. I had to call the insurance company and then call the body shop and then call my husband only to tell him he had to go back to the body shop. Seriously, that all could have been done there in under 20 mins. Then when we went to pick up the car, the paperwork was not in order I stood around for 30 mins waiting only to find out that what I took care of on the phone with the insurance company on day one Wayne at the body shop didn't follow up on and take care of. To tell the truth I have seen monkeys playing with a football that was more organized. We will NOT be using you again.
Mercedes L.
Vehicle Make : Toyota
5 out of 5
3/21/2015
Everyone was very courteous and answered all my questions. Car was earlier than I expected. It looks great! Thanks for making it a good experience.
Timothy H.
Vehicle Make : Dodge
5 out of 5
3/4/2015
Thanks!
Sherrie A.
Vehicle Make : Toyota
5 out of 5
2/5/2015
Wayne was excellent with communication.
Dustin S.
Vehicle Make : Chevrolet
5 out of 5
1/28/2015
Vehicle came out of repair shop looking like a new one thank you
Jason C.
Vehicle Make : Infiniti
2 out of 5
1/19/2015
My car was released to me without being repaired. I had to have it towed back in for service. I've been without my car since Dec 9. I've always been concerned that my car will not perform at the high level BEFORE I was rear ended by Farmers insured.
John K.
Vehicle Make : Cadillac
5 out of 5
11/16/2014
Everything went real smooth and done when promised and great help from Wayne from start to finish
Jonnie M.
Vehicle Make : Lincoln
4 out of 5
11/15/2014
I really like how you keep ed me updated on how far along you was with my car and the different stages had been completed and what the next one was and that the date you had set for completion was still a go and I didn't have to call an feel like I'm bugging them to find out if everything was getting done without any delays that was great and then they had a area they could do a much better fix on than what was just required for what I thought was a very reasonable price and they didn't have to offer me another option which I took kind of like up Sale, but without being push into it i felt in control so I would say yes to letting all my friends know how great my experience was. Thank You Very Much Dennis Joe Forslund Maxson U S Navy Retired
Teresa C.
Vehicle Make : Mercedes
5 out of 5
10/3/2014
They made the process very easy and the quality of work was great
Nathon H.
Vehicle Make : Chevrolet
5 out of 5
8/24/2014
Thanks!!!
Jessica B.
Vehicle Make : Chevrolet
5 out of 5
8/17/2014
The process was easy and the repair was perfect! I also loved the frequent text message updates on my car it kept my mind at ease :)
Marsha B.
Vehicle Make : Jeep
5 out of 5
6/7/2014
Friendly, courtesy service along with a job well done is hard to find but we thought you did a great job in both areas.
Deborah B.
Vehicle Make : Honda
5 out of 5
5/30/2014
Thank you. I especially appreciated the texts.
Jared H.
Vehicle Make : Nissan
5 out of 5
5/26/2014
Was faster than I expected! Everyone was nice.
Delta C.
Vehicle Make : Hyundai
4 out of 5
4/3/2014
Part that was fixed looks brand new.
Richard S.
Vehicle Make : Buick
2 out of 5
2/10/2014
Talk with Jonathan Daniels. He is aware of the issues we have with this service.
Kristie M.
Vehicle Make : Infiniti
5 out of 5
5/4/2013
Everyone was courteous and I appreciate the ease of getting my vehicle repaired
Rebecca M.
Vehicle Make : Mazda
5 out of 5
4/26/2013
Thank you so much.it looks amazing.
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