Great communication and certified work
You guys did a great job with my repairs. Pat was awesome thru the whole process, from keeping informed about my repairs and taking care of the rental and insurance company. Thank You!!
The only reason I didn't say "Yes" is because you returned my car to me with a large scratch on the brand new bumper. I believe you will take care of it so I'm not worried about it. Otherwise, good job, and good customer service.
Completed on time and looks great. Rental car was also easy especially if living or working in town. Good communication from Pat in the front office. Thanks!
It was a pleasure working with Pat and the technician. Pat made things so easy and simple. The estimate was fair and the final cost ended up coming in below the estimate which was a pleasant surprise. Would absolutely recommend you guys to anyone in the area who needed auto body work done. Thank you!
It's been twice already that I have taken my car to Body Works Plus and all I can say is what a great staff!!
Very understandable and patient.
Thank you for your excellent level of customer satisfaction! I appreciate always being kept informed of the status of my vehicle, and also the care in which everyone in your shop seemed to have for my car. Pat was very knowledgeable and easy to work with. Thanks, I have been very impressed by this experience.
Great job with a front end and front wheel suspension damage repair
My car came out like nothing ever happened. The team at Body Works Plus did an amazing job from start to completion to work with my insurance, as well as fix my car like it came off the lot.
Such a pleasure to work with. Pat communicates very well. Excellent customer service. I have used them in the past and they have continued to be a pleasure to work with. Will continue to recommend them to everyone. Not to mention my car looks AMAZING... ????
I love my car! Did a Great job!!!!!
Great work!!Service is the best!
Vehicle Make : Volkswagen
Such a great company!! So pleased thank you
Extremely helpful and easy to work with!
Vehicle Make : Volkswagen
My car looks brand new!! This is the third vehicle you have worked on for my family with the most severe being turned over on its side and every time you do a phenomenal job!
You guys are amazing. The service was impeccable and the work was second to none!
Your expertise and attention to detail is amazing. My Colorado looks absolutely great. I will be sure to use you again in the future and share my positive experience every reliever chance I get. Many thanks for your hard work and amazing skill.
Specifically, the repair work appears to be well done. We appreciated daily updates via text messages. We were a little disappointed that the original completion date was not met but overall we were very satisfied and we would highly recommend your shop.
The staff was was very friendly and great at communicating.
Great job completing the task at hand. Friendly staff and very accommodating. Loved doing business with you.
You guys are the best! I'm so happy that my friends recommended Body Works! Brian, Pat, Shalley, and the guys that worked on my car--you all do such a wonderful job.
I cannot thank you enough!
Pat was awesome to deal with. She is very knowledgeable and was responsive to my calls/emails. Thanks guys for a great experience!
Professional and curtious through the whole process. We'll run organization from top to bottom. Will highly recommend.
Jan was kind and helpful. It was great that Brian took time to speak to me. I value your high standards, good communication and how you clean the car before returning it. I recommend you to anyone who mentions needing collision repair. Thanks for taking care of me over the last few years.
Very friendly folks. Car looks good. Will recommend to friends.
Great work! Car is like new!
I want to thank the entire staff for doing an amazing job repairing my vehicle. I was informed of every step and kept updated of any changes in a timely manner. Special thanks to Pat and Brian for always being so helpful. Again, thank You.
Second time I needed your services. Excellent job both times.
It was done in a timely manner, the customer service was very efficient, and they did a great job on my car!
Perfect fix to my car. Wonderful experience working with the BWP staff. I would recommend BWP to anyone that needs body repair done to their car.
Vehicle Make : Volkswagen
Sherri McGee did a great job of keeping me informed of the status.
The limited body work (rear bumper), full replacement (front bumper), attention to detail (headlamp clearing)/interior handle replacement, was done exceedingly well and I am most pleased with the results. The team did a great job and I will be happy to provide social media feedback.
Thank you so much for the great work you did!
I am so excited and and completely satisfied with your services. I don't have any thing say but I just want to say thank you so much for your hard work.
I'm pleased with the way my vehicle looks!
They did a lovely job of cleaning and polishing my car, in addition to completing the agreed upon body work.
Sherry was fabulous to work with! She communicated everything in a very timely and professional manner. I was surprised when I went to pick up my car and the battery was dead. The tech jumped it off with a box and mentioned that I probably needed a new battery as batteries don't go dead unless the battery was disconnected for the work to be performed. I stated that the battery was only about 4 years old and I had not had any problems. I arrived home to discover that the parking lights had been left on by the techs at the shop, leading to the battery being fully discharged. I can't say that in the 9 years I have had the car, that I have ever used the parking lights. It took me 5 min in my driveway to figure out how to turn them off. I would have expected that a shop of this caliber would have tested the battery prior to my arrival and ensured that this kind of mishap did not occur.
Thanks to all that worked on my car.
Great communication during repair! Car looks awesome
Great customer service, attention to detail and quality of work!
Very pleasant and nice .Thank you very much.
Thanks to all the BodyWorks Plus team members for a job well done. Your hard work and dedication is greatly appreciated.
The fee of 130.00 for a car to stay at this facility for 12 hours is rxcessive.
Keep up the good work. I feel like I have a new car.
Staff in the office were very friendly, helpful and professional. Car looked great.
I would recommend your business to anyone.
Brian and his staff are the best auto body shop in Charlotte. They are the only body shop in Charlotte my family and friends will ever use and they always remember my name.
Outstanding and friendly service. A delight to work with. Took all the frustration out of dealing with a damaged car. The repair work was excellent.
Very kind. I am so pleased with my car and the way it looks. I r
Would certainly recommend them.
While I was thrilled with the expert work done on my car, I was discouraged at the length of time it took to complete. I was told by the insurance company 5-7 days, and it took over three weeks. I understand there is a good deal of back and forth between the insurance company and body shop, but this was still a very long amount of time. However, the superb work that was done to my car made up for everything. I was, however, disappointed when the staff asked me to lie on the survey when asked if my car was completed on time.
Thanks for your great work!
Great service! Everyone was able to help me with all of my questions and it was a great experience!
I have worked with other body shops in the past in the Charlotte area and none have come close to the personalized level of service provided with Body Works Plus. Furthermore, the quality of work is exceptional, most body shops will leave over spray on pieces of trim and or hard to see areas, however this was not the case. The car was clean when I got it back. Should I need repairs or restoration of paint and body.
It should be noted that Sherri was able to cordinate a rental vehicle pick up and drop off for me, while I was in and out of the country and communicated her every step.
Body Works Plus is the way to go.
The men and women at body works plus are great! The customer service is excellent and the guys in the back did a perfet job with the work. Btw, Pepe looks great! Thank you!
Vehicle Make : Volkswagen
Body Works Plus exceeded my expectations for quality repairs and customer service!
Top of the line body shop-would recommend to anyone with any sort of auto damage. Great at navigating the straights if insurance company requirements and going to bat to use the right parts!
Amazing service as always and phenomenal staff...truly the bed shop in town with the excellence starts from the top with Brian Davies and John Beltrondo down to their staff!!! Thank you Body Works Plus!!!
My experience with Body Works Plus was fantastic. Brian was very professional. They repaired the damages to my car and kept me informed throughout the entire process. He even stayed open late in order for me to pick up my vehicle.
I highly recommend this shop! A! I've had several bad experiences in the past, so this is an auto body shop I will continue to support.
Very professional, informative, and my car looks and runs better than ever!
The employee were very nice and helpful.
What an amazing shop!!! Everyone was easy to work with and my car was in good hands. I will definitely be recommending body works to anyone who asks!
Well, I'm satisfied, so long as the bumper doesn't fall off...haha!
Actually you were completely upfront and above board. The communication was excellent. The quality of service was top-notch. I have already recommended you to a friend.
The situation with my vehicle was tricky, however, Brian and his team made sure that I was taken care of and received the best service as quickly as possible. I wouldn't trust my vehicle to any other team!
Vehicle Make : Volkswagen
Expert workmanship and a focus on customer satisfaction are an unbeatable combination.
Overall experience was very good! Customer service was excellent and repairs were done in a timely manner. Very pleased with the service.
We trust our cars only to Body Works Plus
Excellent place to go get your car repaired.excellent service.This was the second time I have had to get my car fixed by body works plus.I will continue to give them business next time when I need my car repair again.thanks for all you do.everything was just excellent.
Appreciate Bryan and Shelly.
Everything was great! Appreciate how nice everyone was and timely the car was repaired! Thank you Brain and team....we will be back,should we need future repairs...thanks! Mark and Jan K
Sherry was very friendly and truly cared about our well being after our crash. True customer service and professionalism.
The vehicle looked great when finished.
You made the whole process very easy and convenient and the repairs look great. Sherry was extremely helpful in guiding me thru the insurance process and logistics.
Awesome work and premier customer service!
So good that we keep you on speed dial.
Brian is a master.
Vehicle Make : Volkswagen
You are the best. My car has never looked this good.
Storage fees were not explained up front. Understood your reasoning for having them but not sure how you can expect a return customer when you don't disclose this up front. I certainly won't be back.
Body works Plus never seems to fail to deliver. Everything from the front desk to the final repaired car I would not think of using another body shop. Thanks
By far the best body shop I have ever experienced in 47 years!
Brian will take care of you!
Excellent Service, thank you
Thank you so much for cleaning my car inside and out as well as repairing its damage. It was a very nice surprise!
Nothing yet but still in the evaluation stage.
Great experience! From the initial estimate to the beautiful finished product, the entire BodyWorks team exceeded my expectations!!
Fantastic job, great experience and I would highly recommend. Very up front about timing, potential delays, etc.
I appreciate the work y'all did and the thoroughness you provided throughout the entire repair process.
Body Works Plus has taken care of the damage my son did to my car when he was learning to drive, the fender benders my aging mother keeps having and now the less than pleasant encounter I had with a dear. I trust them completely and highly recommend them. They took care of my car above and beyond and kept me informed the entire time.
You're the best! Thus said, we have to stop meeting like this!
I appreciate that Body Works Plus took care of dealing with Geico regarding using quality OEM parts and went the extra mile to repair anything they found along the way all while keeping me regularly updated.
I simply dropped the vehicle off and picked it up fully repaired. Excellent service all around. Thanks guys!
Great experience through the entire process. No surprises. I was kept informed of progress and appreciated how insurance and rental car were coordinated for me. Picked up car and it looked better than when I bought it.
Bodyworks Plus was courteous, professional, and had a quick turnaround time for my vehicle without sacrificing any attention to detail.
Great people to work with.
Sherri was very helpful and understand the importance of good customer service. My car looks great. I'd recommend them to a friend.
There aren't enough words in the dictionary to describe the service I received at Body Works Plus! When my car was involved in an incident a month ago, I wasn't about to take to any repair shop. I did my research and spoke to people in the charlotte area. I was overwhelmed with the responses I received and the reviews I read online. Based on the quality of work that was performed on my vehicle, I honestly believe Mr. Davies and his team should spread their wings and take their talents to a national level. Not only did they do a phenomenol job on my Nissan 370Z, they extended their service to include an additional detail after 30 days. That is what I call exceptional service! I would highly recommend their service to anyone within and outside the contiguous 48 states. Thank you very much in a job exceptionally done!
The car drives like brand new and no issues thus far. The only thing I noticed was the driver side vent. The part that attaches to the adjustment of moving the vent from side to side was not attached.
Eveyone there is very helpful and knowledgable. I was always kept up to date with what was going on with my vehicle and i was very satisfied with the end product.
Everything was done to perfection. Brian kept telling that they may have to do this or that and it could take a little bit longer. He just wanted me to understand that. I told him you keep telling this yet all I hear is you take longer than the normal guys because you care about your work and want it done right for your customers. So far that has held true. Brian and his team do not settle for anything less than top notch quality. The full detailing at the end was the icing on the cake. Great job guys!
Great place, great people. Great quality!
Always a job well done with utmost professionalism.
I am very very happy with my experience with Bodyworks Plus. Thank you for all of your efforts Brian. Galen M
I recommend John and Body Works Plus to everyone I can! With 3 teenagers I have to call him often and he always goes above and beyond! I wouldn't think of going anywhere else!
Great service and friendly staff. I would definitely recommend. Thank you for fast convenient service.
Brian was very professional and thorough. He gave us options. When we picked up the car, it was washed! What a delightful surprise. I would recommend this shop wholeheartedly
I really appreciate the effort. I will be back to have car detailed.
Brian was very thorough in helping us. He was quick to respond to emails over the weekend. He was informative in helping us with the parts that needed replaced. The work was done in a timely fashion. I would recommend Body Works to ant of our friends!
Top notch and professional. I would not take my vehicle anyplace else! Great business, wonderfully competent staff.
You guys are the best body shop in the area!! I have had 2 cars repaired and each came back looking like new. I've told friends and co workers to look you up for autobody repair. You are a business that I hope I DONT need to use but should I need to I'll be back!
P.S. Melisa is the best! I wish her all the best!
Vehicle Make : Land Rover
Great awesome employees- and I'm a bit@h!!! Went beyond the average place to make sure my car was ready prior to snowfall. Price was EXCELLENT! Highly recommend and already put a good review on YELP
Easy, quick and convenient. The way all service should be.
Awesome communication. Straight forward. Helpful and honest.
My car looks brand new! Thank you for repairing my vehicle!
The whole experience was outstanding and my car looks awesome. Will recommend your business anytime. Thanks.
Fast, efficient service and estimates. Clearly explained to customers. Polite and courteous staff.
I feel the quality of service was very professional. The details are what makes Body Works a cut above the rest . Bravo Zulu . " OUT STANDING " !!!
While it has never been my intention to be a "repeat customer" I have turned to Body Works Plus for service at least four times over the past ten years and have never been disappointed. This time was no different. The repair was completed to my satisfaction and communication with adjusters and insurance representatives was handled professionaly
Appreciated the car detailing and the use of OEMS, even when not supported by insurance.
Update the documents you email out. They look dated and don't reflect the overall professionalism of the company.
Thanks for making my car look like new!
Completely impressed by the level of quality and professionalism. Perfect example of a satisfactory experience from start to finish. Thank you and job well done!
You guys are simply the best
Vehicle Make : Mitsubishi
Car looks great! It did take a bit longer that we had anticipated, but Brian worked with us to get the best repair possible, which I appreciate.
Excellent job on the car. It looks phenomenal and the service was great, I appreciated the ability to check the status of my vehicle. MeLisa was a pleasure to work with, great job guys
Hi I did not have to come here this time I chose to... You guys did such a professional job the first time I needed work I knew where I would bring my car the second go round, I needed to have my outside mirror replaced because somebody nicked it in a parking lot months ago & was not going to go through my insurance company & paid out of pocket & you guys were reasonable in price & really did a professional job... I will recommend you guys to friends....
Vehicle Make : Volkswagen
What a wonderful experience. All of the staff was extremely nice and knowledgable. I would reccomend bodyworks plus to anyone. The customer service is top notch and if I ever need body work done again will definitely be returning !!!!
Utilize the vehicle status more as it's a great tool when used effectively....
I really appreciate the repair updates and your commitment to excellence. The professionalism of your shop and employees gives me great confidence in the repairs being done to spec and done right. Thank you and receiving the car back detailed is a nice touch, it looks like brand new.
Great, quick service.
Great service and friendly workers. My car mirror was replaced in 15 minutes and they did a terrific job. I would recommend everyone to Bodyworks Plus and I look forward to doing business with them again.
You guys are AWESOME!!! My car looks brand new and the detailing was an unexpected plus!! Thank you SOOOO much for the professional work you did. I'm telling everyone I know to bring their car to you for any type of body work or detailing!
Friendly staff. Thank you.
I would definitely recommend you to friends, family and even strangers on the street. Thank you for being professional and on time Brian!
Had a fantastic experience and they delivered excellent service
Great job all the way threw the process paying attention to all the details is why customers will always come back. Thanks
Really liked having status updates, personal feeling service and a nice clean car at the end!
Thank you for doing a great job
Thank you. Looks good and a real pleasure to get a clean car back. Kind regards to all.
Always excellent service and appreciate the updates. Will continue to use your services.
My job was arranged to start on Monday morning so it could be completed on Friday. Even with a supplemental you were still able to get it completed, AND looking great!
As always, excellent service! Thank you Brian and Melisa! Thij M
The best in Charlotte. No doubt.
I could not be any happier with the total job. Total quality work by quality professionals. Thank you so much for the wonderful service and work.
The work was very well done. My car was also
Washed & vacuumed! I got a ride back
& forth also. I am extremely pleased!!
Thank you for repairing my car back to its original condition. My Subaru looks just like it did on the day I picked it up last November. Many thanks to Jose for taking time to drop me off at the enterprise office since they were not waiting for me at the schedules time.
Work was performed quickly and thoroughly. We had great confidence that things were being done right to ensure the integrity of safety features in our new car. Thanks so much!
Meant to put yes, wasn't body works plus's fault.
Not only was my car repaired in a timely manner, it came out looking brand new again. The car wash and entire inside being cleaned was an extra perk too.
Thank you for the superb repair work on my Toyota as well as navigating the insurance issues along the way. Your staff is efficient, customer-focused, and more than fair. Thank you.
Beautiful job on my Honda Civic very well done! Thanks again!!
Thank you for an easy and pleasant experience!
I was pleased with the work! And would do come again for service,I like when I get quality car sevice with no rush job! was alittle concerned about the delay in finishing but was all worth it!
Great job as always. Thanks for working me in on Friday.
Great experience working with such a professional company.
Super friendly and very competent!
I liked receiving a text every day about the status of the progress of my repair. Also my car was returned to me cleaner than when I brought it in - a nice touch!
Appreciated the obvious commitment to excellence, the car looks great.
Perfect!!! Very happy, THANK YOU!
Great people and great job.
Excellent service, friendly and helpful staff!
We have used Body Works Plus twice now for repairs and have been 100% satisfied both times. I have recommended them to all my friends as well.
This was an excellent experience! Great group!!!
You have done a great job with the WRX. You can count on me to recommend you to my friends and family. Thanks again for such excellent work.
I am satisfied with the work and the way you have dealt with my insurance company, my only issue was with communication. Over the weeks that my car was with you, I requested multiple times for a copy of your estimate so I could ensure it matched with the insurance estimate, I never received it. And, I was unaware that the repairs were started on my car until it was almost finished. The website that showed progress was not updated regularly or with regular pictures as was promised when I brought my car in originally.
Again, the work looks great, and I think having the car cleaned inside was a fabulous touch. I was very impressed with that.
Great job. Beautiful work.
Excellent service and excellent work!
Great job all around!!! Will always pass your name along.
Great job!! I will refer anyone needing car repairs to you guys. The truck looks great and the service was awesome.
Great experience! Thanks!
Great experience from beginning to end. You have got your act together.
The service was great and done in a timely manner, would certanly recommend this business to others.
The whole experience was enjoyable, which for something like this in my history hasn't been anything but a headache. I've never seen such good work done on an automobile, you can't even tell there was a scratch on it! Although I only encountered the front office you can tell the whole team works like a Swiss watch! All the mechanisms have to be in the right place, at the right time, doing the right thing to make something turn out as well as is did & in such a timely manner. Thank you very much!!! I won't ever go anywhere else again 😎
Great work & everyone there is really friendly!
I could not be more satisfied with the quality of the repairs and the total experience. I never once had to contact the shop with a question or concern. The daily updates were extremely helpful. I will never go anywhere else for car repairs. Thank you entire team!'
My car feels like a new old car again.
Thanks for all your good work on my
damaged car. Ron
Fantastic customer experience! Car looks better than before the accident!
Thanks for the speed and constant updates!
Fabulous work! Speedy service; dutiful and honest communication; friendly staff; partnership with Enterprise makes the whole rental process a breeze. I have nothing but positive things to say about Body Works Plus!
I appreciate the information Brian gave about the repair and insurance process.
Great customer service! I will definitely be referring people. Thanks again.
I really in enjoyed my experience at body works plus. The main things are that they took time to go over my car with me, so i was able to understand the procee. Plus they also text you as to the progress.
You don't need to call. There are three reasons I was not completely satisfied:
1) Brian called me on 7/1 and told me the car would be ready on 7/3, and the status changed to 99% complete. The status then went backwards. I would have preferred to have been told the car wasn't going to be ready until the following week due to the holiday. Instead the date kept getting pushed out.
2) Found a rust spot on the side of the car. Brian told me he could touch that up and after buffing the car would look good. He also said the plastic trim elements would buff out and look like new. The car looks good, but I feel I was oversold.
3) I felt embarrassed and a little put off when Brian hopped out of his chair to tell that if I paid by credit card it would cost him 150. I had simply read your payment terms on your website and came prepared to pay by credit card. I had to jump through some hoops when I got home to transfer funds to my checking account. Communication of expected payment terms on the front end would have been helpful.
Excellent customer service! Work completed on time and like new repair. Best in town
Vehicle Make : Volkswagen
I had a great experience. This is the second time I have used Body works plus and both times were excellent.