Every step of the way was made simple by the entire team. It was a real pleasure to deal with Universal!
Great job, I appreciate your help.
Could do a better job of explaining the issues involving the car.
They did a good job very professional.
You guys made the experience easy and the end results looked great! I can't even tell it had been damaged.
Great job; as good as new! Thanks.
Even though I am still pained my 2014 accord with 1700 was damaged by a hit and run driver, universal auto body did a fantastic, professional and flawless repair job on my car. It looks perfect and thank you for completing the work two days ahead of schedule. Great business for Oviedo
Vehicle Make : Mini Cooper
Excellent work in quick time.
I am extremely pleased with the work on my car. Tremendous professionalism from the staff. Wouldn't take my care anywhere else.
So far my SUV look good I'm happy
The entire team at Universal Autobody was an absolute pleasure to work with. The customer service was outstanding, Andre made sure I was constantly keep in the loop. I always felt that my needs and service was put at the forefront.
My only suggestion for improvement would be the email notifications. While the idea is an excellent one, the execution needs to be improved upon. There were rarely personalized notes including documentation of progress on the car and estimates of completion were never correct, many times not being updated until the estimate had passed. But I believe the implementation of this process should absoultely be polished and put into action.
Thanks so much for such superior service!
Excellent service and the repair was outstanding. Would highly recommend you to anyone.
Vehicle Make : Volkswagen
Thank you for the touch-up!
Very nice job you did! Thank you!
I appreciated the patience that the workers had in waiting patienly until I was able to give them the green light on the repairs and rental instead of trying to rush me. So far there was also good follow up from my last visit.
The repairs look great! Thanks! I am curious as to the wet sand in the trunk?
Nice shop, super people, great job! Thanks,
The truck looks awesome and wehope to get another 60, 000 miles out of it!