Body Shop

Real Reviews From Verified Customers

TODD K.
Vehicle Make : TOYOTA
4 out of 5
12/31/2019
Carstar Collision fixed my car a week ahead of schedule. It looks really good, you can't tell where the damage was. The shop even sent out my car for the state inspection for me (I asked if they could) because it was only 2 days before the end of the month it was due. Overall, a job well done!
RONALD G.
Vehicle Make : NISSAN
5 out of 5
12/25/2019
Very professional, friendly customer service and the repairs look great! Added bonus was the car detail!
TINA M.
Vehicle Make : TOYOTA
4 out of 5
12/24/2019
Rick and all the guys were very kind and worked diligently on my truck to get it back to me in a very timely manner and made my truck better than ever!! I wouldn’t go to any other shop from here on out!!
EMILEE H.
Vehicle Make : NISSAN
5 out of 5
12/17/2019
Service was excellent & Rick was a pleasure to work with. Time efficient and answered any questions I had!
SOHEYB W.
Vehicle Make : MAZDA
5 out of 5
12/17/2019
I appreciate the thorough work that went into making the car perfect. It took longer than originally thought but it was worth it. Thank you for a wonderful job
LIDA B.
Vehicle Make : LEXUS
4 out of 5
12/13/2019
The emailed "alerts" were confusing because they gave an "expected" completion time that was always inaccurate. Otherwise I was very pleased with everything. You guys rock!
WENDY A.
Vehicle Make : HYUNDAI
5 out of 5
11/28/2019
My whole experience was amazing. Mike and Rick were wonderful. I love the updates via text. My car looks amazing. My first having a vehicle repaired, and will come back if needed. Thank you!
TROY S.
Vehicle Make : VOLKSWAGEN
5 out of 5
11/26/2019
Extremely professional and am absolutely amazed how clean (pristine)the facility is. The communication process, daily, to keep me informed of the progress is impeccable. I highly recommend CARTSTAR Collision in Yorktown, VA anytime I have a chance!
FN XAVIER.
Vehicle Make : SUBARU
5 out of 5
11/9/2019
Higly pleased with the repairs to my vehicle. Carstar exceeded my expectations and even went beyond with extra details. Couldn't tell there was any damage to the car. Thanks again to Rick and the team!
CHRISTOPHER W.
Vehicle Make : HONDA
5 out of 5
10/5/2019
We had a great experience! Staff was very polite, professional and timely service! I would highly recommend this company!
TROY S.
Vehicle Make : VOLKSWAGEN
5 out of 5
9/14/2019
Beyond exceptional with extreme professionalism!
JESSICA T.
Vehicle Make : MERCEDES-BENZ
5 out of 5
8/28/2019
Great service!
JAMES M.
Vehicle Make : DODGE
5 out of 5
8/28/2019
Every thing looks and works GREAT. Plus the work was completed one week early. Everyone was helpful. Many thanks for job well done.
PAUL S.
Vehicle Make : FIAT
5 out of 5
8/17/2019
We will use this CARSTAR facility again. Very good and very professional service.
EDWARD O.
Vehicle Make : HONDA
5 out of 5
8/17/2019
The service was outstanding! Rick and his crew definitely know what they are doing and take pride in what they do. I was sure my car couldn't be in a better place. The repair was done quickly and when I picked it up I couldn't believe my eyes! FANTASTIC! I kept saying that over and over. They cleaned my car top to bottom inside and out and detailed it. Looked better than new. I will recommend CARSTAR to everyone!
SIERA H.
Vehicle Make : HONDA
5 out of 5
7/17/2019
Every thing went well. We were kept informed and the process was quick and exact.
CWO ROGER.
Vehicle Make : VOLKSWAGEN
5 out of 5
7/9/2019
Great service and repair. Thank you to Rick and the team!
KOUROSH G.
Vehicle Make : CHEVROLET
5 out of 5
6/24/2019
Rick was immediately friendly and able to accommodate me for the repairs. He was courteous and explained all the work and estimates completely and thoroughly.
CORDIARES B.
Vehicle Make : DODGE
5 out of 5
6/10/2019
Great service extremely helpful and good people
MELANIE P.
Vehicle Make : AUDI
3 out of 5
5/28/2019
I am on a trip and I am experiencing some issues with some of the applications the car has. I will be contacting you with the problems I am experiencing when I return. I will be returning this coming weekend.

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