Very satisfied, service was excellent. Everyone I dealt with was very professional, friendly, and helpful. Thank you
Tom Martilotti, cell - ****-****-xxxx
Special thanks to Rudi, Dominic,the young ladies at the reception desk, and to Jere Law.
Auto tech was apparently unfamilure with the battery disconnect and damaged it.
Glad it was finished early
Tim Brennon did a good job backing up the work his team performed. Good customer service execution by Tim.
My car mats (rugs) were not put back in my car when I picked it up and they were not in my trunk. I’m waiting for them to call me back when they locate them.
Very polite and kept me informed of the progress of my car.
Your process made it so easy!!! Loved my rental.. wish it had take. Longer for your to fix it ????
Front desk people were knowledgeable and helpful!!!
Great service, great work!
I appreciated the fact that I was given a free loaner while my car was being fixed. My feedback upon return of the loaner (Ford Focus) was that the transmission hesitated between first and second and it was serious enough to warrant some attention before sending it out with the next customer. I was told that I should not be concerned because, “They all do that. It is a factory issue that cannot be fixed.”
I am a loyal Ford/Lincoln/Mercury customer over many years and whether true or not, this is not good advertising for the corporate brand. If your shop’s loaners are from your corporate lineup and are not in good working order, don’t send them out.
The people at Varsity Lincoln were friendly, polite and accommodating. I am very pleased with the timeliness and repairs they provided.
Not as shiny on the doors as the rest of the car and scratches on the pass side that were not there before
Everything was great! I got my car back before the original promise date and everyone was great to work with!
Fast service. Accommodating. Excellent work.
I was told my car would be ready at 4 p.m. on Friday I got there at 4 p.m. and I had to wait until 5:30 for my car to be completed I am very unhappy with the situation
Best service ever. Outstanding job very happy.
Cyrrah was awesome! So nice to work with her.
They took care of business.
Rudy and his team are consummate professionals. Meticulous attention to detail and work completed right on time. High praises to Varsity Collision.
Delivered as promised and they even vacuumed it out for me!
Rudy was great to work with. Kept me updated as to the progress of my van.