Great Job!! We call our car..."red"...RED is gorgeous.
4/22/2016
Tracey S. VERIFIED CUSTOMER
Vehicle Make : Ford
The driver side power mirror switch was broken when we picked up the car but there was no one around to address the problem as the office closed ten minutes after giving us the keys
4/16/2016
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did such a great job that I felt like I was getting a new car all over again. Thank you Red McCombs.
4/13/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Victor was a pleasure to deal with. He kept me well informed and made sure I understood the process. My car also looks like new! I also found that having an Enterprise onsite was very convenient. Thank you for all of your help in getting my car fixed up.
4/11/2016
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Exceeded our expectations.
4/8/2016
Raymond G. VERIFIED CUSTOMER
Vehicle Make : Toyota
100 % satisfied. We Would do business again .
I highly recommend Red McCombs Toyota Collision to anyone needing repairs services with the body and paint department.
Thanks.
Ray Gutierrez
4/1/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fortunately, I've had very few visits to auto-body repair shops in my life. Knock on wood!
Victor was the guy that handled all the aspects of dealing with me and my truck. I found him to be great to work with. He comes across an extremely honest and conscientious man. Importantly; he's able to span that sometimes difficult gap between ensuring the company's best interests are looked after while at the same time being a trustworthy advocate for the customer.
I hope I don't have any more vehicle incidents that require auto-body repair but if I do, I'll be bringing my old truck to your facility.
I'll also certainly be asking for Victor by name to work with me.
3/30/2016
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very poor communication over promise and under deliver this is the 2nd time in one year with the same service representative
3/25/2016
Taylor R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Greg Wilson was a life saver. Saved me from a nightmare situation with my insurance company. The repair work looked wonderful as well.
3/23/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Vehicle was at repair center for almost 7 weeks did not get five miles from the collision center brake lights, hazard lights right and left turn signals all were not working this was after representative said that vehicle was checked thoroughly and there was no problems. Fuses do not go out just like that right after the car supposedly had being inspected. Will not be making a return visit once the refuses go out or burn out will be taking the vehicle to another Collision Center
3/4/2016
Teresa D. VERIFIED CUSTOMER
Vehicle Make : Honda
vehicle did take over a month to be ready, but I understand it was a process. VERY satisfied with my advisor Vincent. I bugged and bothered he always got back to me and treated me great! When I got there Vincent showed me my vehicle and the repairs done, then went over paperwork. I've been there 3 times all for major repairs, and that's never happened with another advisor. Vincent I appreciate your work.
-Jacque Daniel
3/3/2016
Constance B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Automated text system is horrible. Inaccurate and misleading messages don't help your credibility.
2/27/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The inside of my vehicle was very dusty. It was apparent that it had not be cleaned. Victor was nice enough to get a rag and help wipe it down. Other than that, the repairs were done well. It looks brand new again.
2/24/2016
Syed A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
good job done, worth the wait, service representative Jonathan was very polite, gave me a detailed explanation at the delivery of vehicle for what work was done. i am satisfied and would recommend this body shop to others. keep up the good work superior body shop.
2/24/2016
Crystal G. VERIFIED CUSTOMER
Vehicle Make : Ford
Updates were never consistent....a simple "sorry ma'am a problem has came up with your vehicle(explain reason) and now vehicle must stay an extra ___ days to ensure everything will be to your satisfactory." My car has to be returned to the body shop because damage from the accident was not repaired at the time it was suppose to be done. Front desk guy, Adrian, should not roll eyes or give **** face to customers coming into shop office or stand there looking at customers as if they're stupid. Courteous customer svc goes a long way. I do understand it gets busy or hectic but if a customer wants a call back either you call them back as asked in the voicemail or have someone else give them a call. Would I go back? If my insurance says I can only go there to get a rental then unfortunately I have to go back there for that sole reason.
2/22/2016
Glenn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gervis **** above and beyond his duties to make everything right and get my tundra completed quickly as promised.
2/20/2016
Rebecca J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional service from Adrian at reception, Adjustor & labor dept!Great job on my car all!
Rebecca J
2/20/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terreblo Service never come back The place
2/16/2016
Linda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very pleasant...Tina has awesome customer service skills.,