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Real Reviews from VERIFIED CUSTOMERS
Marvin S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repairs were done well.
11/18/2016
Doug M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good job by your teams and cordial staff. Thanks to all Eric. Doug M
11/5/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Acura
Text messages were confusing causing me to come for my car before it was ready. A wasted trip. You need to fix the way you message customers. The message said my car was ready and you would call me to arrange the time. Why say the car was ready when it wasn't. It was supposed to be ready on Tuesday but wasn't ready until 4 on Wednesday.
11/2/2016
Adrienne M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great looking job on body work but immediately discovered that passenger side blinker is out - front and back. Needed my car and had already returned the rental and it was after 5:30pm on Friday, otherwise I would've brought it right back.
10/29/2016
Irwin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I left my car for repair, Chris Pappas advised me that I left my cell phone in the car. I told him I didn't need it and it could remain in the car while it was being repaired. When I picked up the car, I couldn't find the phone. Furthermore, the compartment between the front seats was jammed shut and I was unable to open it. Its possible that the phone is in that compartment. I will contact Chris on Monday morning, Oct. 31.
10/29/2016
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Reapor was done in a timely manner.
10/12/2016
Roberta M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looked like new. The car's ambiguous grey blue color (anthracite blue) was matched perfectly. Thanks, good job!!! Roberta M
10/8/2016
Odonell W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Zamoras good place to do go.
9/24/2016
Jelani S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris was a dream to work with. Julian from Enterprise was also amazing. I couldn't be happier with the service. And the car looks good as new.
9/24/2016
Lydia Anne. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good people; good job. Perfect. ...and really appreciated the clean car.
9/22/2016
Howard S. VERIFIED CUSTOMER
Vehicle Make : Subaru
On my drive home I noticed a bad rattling noise on the side of the car you repaired. It was not there before and it was too late to come back. I live in Silver Spring and work in DC so it is very difficult to get my car back to you. It was clearly not thoroughly checked out by your staff!
9/15/2016
**** E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people, good work
9/13/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
This is not my first time and, as usual, excellent work! Very friendly, kept well informed, and everything was completed on time. John J. Grubar
8/31/2016
Kristina S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chris is fantastic! He made the entire repair process so easy and he is one of the friendliest people I've ever met. He always has a smile on his face and was so kind to help me move my kids car seats into the rental car. It's these small acts of kindness that your customers will not forget. Next time I need repairs I know who to call. Thanks!
8/27/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased by the work done to repair the hail damage...the car looked beautiful after the work was done. The job was done very quickly and I was kept abreast of the progress day by day.... I have used Zamora in the past and would continue to highly recommend them to anyone who has the misfortune to need body work...
8/27/2016
Arnar D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great, with the exception that they were not aware that my deductable fee was waived. Not sure who's fault that was however.
8/11/2016
Jodi M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love Chris!! He knows my family very well and always takes very good care of us.
8/8/2016
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Exceptional as always!!!
8/4/2016
Steve G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris was great
7/27/2016
Roberta B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Perfect repair done quickly. I was impressed with the well coordinated communication process. And I especially was amused to hear that my "Mercedes was happy."
7/26/2016