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Real Reviews from VERIFIED CUSTOMERS
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
service was fast, repair looks great and my car was returned to me far cleaner than when I dropped it off.
4/15/2016
Lloyd W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with Jim Butler was coveniant and painless. I was thoroughly informed every step of the way. Thank you, Lloyd
4/14/2016
Scott P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great costumer service and amazing body work couldn't have ask for better quality or people they turned an unfortunate unconvince into a pleasant experience thank you
4/9/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome job start to finish. Van looks as good or maybe better than before the accident. The speed of the repair was unbelievable. Nothing but great things to say about my experience and I will recommend your shop to others.
4/9/2016
Chelsie P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Timely and friendly. Very knowledgable team. Wonderful experience.
4/8/2016
Doris C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Joe was really great to work with. He went out of his way to get me in and out quickly.
4/7/2016
Vincent B. VERIFIED CUSTOMER
Vehicle Make : GMC
All the individuals I dealt with were extremely courteous and helpful. The repairs to the vehicle were completed in a timely manner.
4/7/2016
Tim R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The truck looks great with the exception of some dirt in the paint job on the new fender. Bernie explained they try their best v to avoid but it happens. The fix is to color sand? I know I paid for a new oem fender painted correctly. Now, when I have time, I will have a sanded fender. It just took the wind out of my sails when I saw it. And I saw it immediately. I was told "we missed that". I don't do this every day so I find it hard to believe it was not known. All that being said, it will be corrected, but v it is not what I paid for within the 14K in repairs. I picked you because I trusted your expertise. This calls that into question needless to say. There is also a run in the paint high on the fender where it was thick and ran, not the job of a perfectionist. I would have preferred you take the recommended 13 days to repair vs. Rush details on paint and give it back sooner. Again, I am hoping all underneath the metal is done right, this just took me for a loop, was not,at all what I anticipated. The issues are a couple of bad spots on the fender, why was the fender not 100% before it was mounted? If this was the car of anyone reading this, you would expect the same. 100% guarantee is fine, but truly this should have, and I suspect was, caught in the paint booth. It would have been a hassle to correct, now it's my hassle. Unfortunate indeed.
4/1/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with previous auto repair shops have not been pleasant. Jim Butler was an unexpected surprise. The entire staff was very friendly but also professional. I was also very much impressed with the expeditious manner in which the repairs were handled. Good Job#
4/1/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks great! Thanks again
4/1/2016
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Getting the estimate sent to the insurance company took weeks. It was completely too long.
3/31/2016
Megan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really easy and convenient repair process and all the staff was helpful and considerate of my time, expediting the process.
3/24/2016
Judith A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was good.
3/19/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was outstanding..went above and beyond as always..can't say enough good things about yall
3/17/2016
Laura N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was awsome!! I couldn't be happier!!!
3/16/2016
Gary F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was not ready when promised.... Even after texts and a phone call by wife to insure it was ready
3/15/2016
Jason S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly & professional
3/11/2016
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Ford
They are all great.. Great attitude s, great service...was great having them work on my vehicle
3/8/2016
Debra T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bernie and the receptionist were ALWAYS very nice and prompt answering any questions. In the future, I will be taking all autos to Jim Butler and will recommend all my family and friends. The guys in the shop did a great job repairing my car damage. Thank you all. Sincerely, Debra T
3/2/2016
Cindy J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent
2/26/2016