Great job from beginning to end. Everyone was so courteous and pleasant to talk with
6/3/2017
Alex R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service. Car looks fantastic
6/2/2017
Bryan M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the quality and timeliness of the repairs the detailing of my truck was top notch!
5/27/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After receiving two different text messages, on two separate occasions that the repairs were "on schedule" to be completed on 05/18/17 at 9:30 a.m., I went to pick up my truck. Much to my surprise I was told the vehicle was NOT finished. In fact it had not even been painted yet. I was also told that those text are sent out by some "marketing firm" and I shouldn't rely on those as being accurate. What?? That's incredible. The fact is the vehicle wasn't ready until the 23rd. So now I had lost a half day of work on a trip to pick up a vehicle that wasn't even close to being done.
So now that the truck is finished the side cargo doors are out of alignment by a considerable amount. I'm not sure what happened with that, but it's not how I brought it in. I've forwarded a photo of the side doors (to Joe Hahn) asking if they can be properly aligned. I'm hopeful someone can take a little more pride in their work and make this right. Hopefully I'll receive a timely response with a plan for a timely repair.
5/24/2017
Brittany F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I worked with Joe Hahn.. With this being my first "accident" (I hit a deer), I was extremely nervous and clueless about this whole process. With the help of my insurance setting up the appointment, Joe was able to put me at ease by assuring me that everything was going to be taken care of. My favorite part about this whole thing was the frequent update text messages, and Joe keeping in contact with me. He was able to answer all of my questions, and was a pleasure to work with. I give a huge thanks to him! And also to the team that fixed my car. I really do appreciate everything.
5/23/2017
Priscilla B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team was extremely friendly and helpful! Definitely would recommend them to anyone who is in need of body repairs! By far the best experience I have ever had with my car!
5/17/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mark was very professional and the team did an awesome job on our car Thank you
Andy Williams
5/9/2017
Eric C. VERIFIED CUSTOMER
Vehicle Make : Audi
I was blown away with the service from start to finish. I've experienced good and bad service from companies over the many years and I have to say the experience I received from Geico and Jim Butler's facility and personnel was absolutely impeccable. The communication was very thorough which is welcomed during the process. Outstanding job.
4/29/2017
Linda Y. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Joe was awesome the whole way!
4/24/2017
George P. VERIFIED CUSTOMER
Vehicle Make : Buick
I was treated with the utmost respect and generosity. All things were explained just right and made this accident a thing of the past. AServices!!!!!
4/21/2017
Kile K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service
4/20/2017
Osvaldo G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Not done properly. Rushed to ger it done and isn't right. We have to bring the car back.
4/18/2017
Christine Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome!!
4/13/2017
Tom G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job from start to finish.
4/11/2017
Jay B. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was professional and friendly. Made a bad experience not as bad. Thank you. Jbinder
4/1/2017
Karen W. VERIFIED CUSTOMER
Vehicle Make : Jeep
I really appreciate Joe and how he handled my situation very professional and caring
4/1/2017
Tasia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service! I have no complaints. I only wished they accept checks because my debit card has swipe limits and I don't carry cashs
3/31/2017
Rachel W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service! I would highly recommend Jim Butler for any repairs.
3/25/2017
Steve M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The customer service representative kept me informed and was very polite and business-like. Thank you.
3/18/2017
Teresa H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and friendy I also like the online service and photos of progress.