The car looked great but my alignment is still off
2/16/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was returned early, spotless on the outside and even vacuumed inside. Thanks!
2/7/2019
James R. VERIFIED CUSTOMER
Vehicle Make : Honda
****was great to work with.
2/6/2019
Phyllis H. VERIFIED CUSTOMER
Vehicle Make : Toyota
No problems-all went well
2/3/2019
Lance H. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great!! Edward took care of my wife’s car like it was his own. The work done on the car was faster than expected and greatly appreciated.
2/2/2019
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks to Service King for such professional and great work on my vehicle. I was thoroughly pleased with the service level of care I received from the staff at Service King. Edward Carmack was great! Thanks.
2/1/2019
Sherry J. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service and quick turn around
1/23/2019
Randy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall the service was good; however, there were two things that should be improved. First, I was told my car would be ready before it was two or three different times which impacted my schedule. Secondly, I had to come back after I picked it up because the blinker which was part of the work that should have been completed wasn’t fixed. It worries me about the work completed that I can’t see.
1/19/2019
Betty S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied with the repair of my car and with the customer service at Service King. I was kept informed during the entire process. The personnel were very friendly and courteous. I would highly recommend Service King to a friend or colleague.
1/18/2019
**** L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good comunication throughout the process. The quality of work was perfect
1/14/2019
Francisco C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall service was fine. The front desk lady needs to communicate better with the intake guys. I was made to wait about thirty minutes to speak with someone simply because she did not appropriately tell someone I needed help.
Also, I was texted letting me know my car was ready. I show up and the person that texted was not there. Someone else had to look up my data and then told me my car was in fact not ready. After I left Edward said he had hit the wrong button when notifying me.
1/12/2019
Vui L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you
1/12/2019
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Buick
I am completely satisfied with Service King and Alan Boney, Service Advisor. The customer service I received from him was superior. Couldn't have asked for better. The car looks great. I was kept informed every step of the way as my vehicle was being repaired.
1/11/2019
Jason K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks always a great job and so helpful! Process super smooth !
1/7/2019
David K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Paint did not match. I obtained 3 estimates for this repair and Service King was the most expensive but we chose you anyway to insure we would get excellent service. We will not accept the repairs and will file suit to recover the money we paid if the car paint job is not done to our satisfaction. Please accept this notice that litigation will be instituted and all documentation regarding this poor job must be maintained.
1/5/2019
Krishnankutty N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job finished earlier than promosed
1/4/2019
Stacy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Satisfied with work done but it took a few days longer than it was suppose to due to the paint getting messed up during the reassemble process. I had wait a few more days to pick it up so that it could be repainted and dry again. This was very inconvenient. That being said, the representative assigned to us was very nice and the repairs were done very well.
12/30/2018
Cesar B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rude staff. Front desk and one of the agents made snide remarks indicating surprise at me picking up my car 5 days after it was repaired as if to say I wanted to take advantage of the free rental I got or something along those lines. Plus they returned my toyota with a broken cap on the door. The cap that protects the screw of the door.dont contact me. Wont do business with this company again.
12/30/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Ford
Nothing but great service and communication from Edward from start to finish. Thanks and great job!