The bed of my truck is covered with white stuff. It looks like it was not addressed at all. As it was raining when I was asked to pick it up, I was unable to tell.
I was expecting to pick up my truck ****/26/18, but it was several weeks later that it was ready. I was expecting to have the rear hitch replaced, as it was written by the adjuster. The hitch was only spay painted. I also asked the rep to check the gooseneck hitch in the bed because the **** would not come out after the collision. It still does not come out.
I was also told that the rear tailpipe would be replaced because it was damaged during impact. It was not replaced. When I asked the rep what happened, I was told to call somebody else because he was conveniently out of town.
Finally, I noticed a screw in my right front tire, which I pointed out to the rep. He said it couldn't have come from there, as it was rusty. It was not there before. If I was asked if I would recommend Service King to anyone else, currently I would say NO.
2/13/2018
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service extremely fast
2/11/2018
Glenda S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Detailing was not very thorough .
2/11/2018
Gilberto P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Derek **** my service advisor was Great. He kept me informed the entire process of the repairs of my vehicle :)
2/8/2018
Juan P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service from derek
2/8/2018
Leanita W. VERIFIED CUSTOMER
Vehicle Make : Ford
Bobby was excellent! He kept me informed with every step. When there was a problem, I was notified. Keep up the great work.
2/7/2018
Brian P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service was great.
2/2/2018
Richard R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bobby was great to work with. Very professional and friendly AND he did what he said he would do.
2/1/2018
Howard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very very happy with the Services King. The people were very friendly and and helpful. I would most certainly go back to Service King for any repairs.
2/1/2018
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Honda
Derek kept me informed and delivered a great finish product.
1/29/2018
Leslie A. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish we were kept informed and handled with care by our service representative Margie. Please tell her thank you for her excellent customer service.
1/27/2018
Liz L. VERIFIED CUSTOMER
Vehicle Make : Volvo
My service advisor was very thoroughand made sure I was satisfied with the repair.
1/26/2018
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the email notifications provided about the repair. Additionallly, I appreciated Serafin sharing his knowledge and explanation about the hidden repairs underneath the damaged parts.
1/20/2018
Richard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alignment on the hatchback is off and there is a scratch on the new bumper
1/13/2018
Phillip S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very nice people fast service and Margie was awesome to work with :)
1/12/2018
Cheryl A. VERIFIED CUSTOMER
Vehicle Make : Scion
Bobby did a great job of calling and leaving updates on the progress of the car.
He was also very informed and professional when I spoke with him. The checkout process went very smoothly.
1/12/2018
Mark W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for all the timely updates. The team that did the work on my car had it done right on schedule and did a great job
1/12/2018
Jesse M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you very much on the task. We received plenty of status text and my wife was very happy with her car
1/12/2018
Cody D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was handled very smoothly and efficiently and my car was ready to days prior to the actual anticipated date.