I called yesterday at 9 am to again check in on my car. Becca said it was done, just needed to get washed. I asked when it would be ready, she said around 4 pm. For a wash? Ok, that’s fine, maybe they have a line of cars that need washed. I pick it up at 5 pm yesterday, still dirty! Dust and finger prints all over the front bumper that got replaced. Not really a big deal because I have a monthly wash membership to fuel city but I’d you’re going to hold me off for the majority of the day because it needs washed and it didn’t happen when I could have had it the whole day, kinda made me mad
12/6/2019
Cesar S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thoroughly impressed with the customer experience Service King provided. The carwise app was updated promptly, and I did appreciate the autogenerated texts informing me of the status of my vehicle.
11/27/2019
Rochelle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although I agreed to be notified by email or text message to receive updates, it would have been nice to receive a phone call at least once during the process. They chose to communicate through email, which I had to stay on top of during work hours. A little hard to do when you have strick rules at work.
11/5/2019
Kelsey B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic service!
10/23/2019
Dolores R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I’m so happy to have my princess back! I’m very thankful to everyone at Service King for all their help!
10/18/2019
Arturo L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, thanks.
10/11/2019
Danelle B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everyone i had contact with were very nice and professional. Thank you for taking great care of my car.
10/4/2019
Yumi M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really appreciated your willingness to work with my schedule and customer service. Your ability to work with my travel schedule and my work schedule was awesome!
10/3/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Audi
Prompt service, professional staff, and communications was good. Pleased with the work received.
9/29/2019
Rhonda N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always quick and good work!
9/26/2019
Ralna A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional, comprehensive and prompt service repair. Great communication with extraordinary team work.
9/22/2019
Gracela P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
9/22/2019
Yolanada V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
On time and the process was super easy
9/21/2019
Monica O. VERIFIED CUSTOMER
Vehicle Make : Nissan
People are very nice and did a good job took a couple days longer bu
9/18/2019
Scott W. VERIFIED CUSTOMER
Vehicle Make : GMC
Really great service. Very happy!
9/13/2019
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job!
9/7/2019
Treva F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
A wonderful experience. Sergio was so professional and my car was done early!!
9/1/2019
Bienka L. VERIFIED CUSTOMER
Vehicle Make : GMC
I had a great experience from the time I dropped off the vehicle until I picked up my vehicle after the repair was complete. Thank you Rebecca Winn for your hospitality.
8/8/2019
Ted R. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job fast service friendly knowledgeable staff.Rebecca was thoourro8.
8/3/2019
Garrett W. VERIFIED CUSTOMER
Vehicle Make : Volvo
You keep sending this to the wrong person. I called you several weeks ago.