Rick was very nice to me and my wife. He told us exactly what we wanted to know, and kept in contact with me through the process. Very good gentleman.
3/12/2015
Nicholas G. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs took long because parts On back order. However, the briggs team is very friendly and helpfull.
2/8/2015
Dawne M. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent service and outcome. Thank you.
1/30/2015
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Volvo
They did a great job. Thanks
1/23/2015
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was started on my vehicle prior to informing me that specific requests regarding repairs could not or would not be met. This ensured Briggs would still do the repairs as I would be charged fees to put my vehicle back together in order to take my vehicle elsewhere. One word "Unethical". I hope you are proud of your work.
1/22/2015
Javier C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked my truck was clean and finished quickly.
1/15/2015
Justin B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great work! It was done a day early also.
12/20/2014
Vicki A. VERIFIED CUSTOMER
Vehicle Make : Kia
They keep you well informed every step of the way. They get the job done in a timely manor. Very friendly!! Thank you Briggs!!!
11/12/2014
Rick S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had to call on the statis of the the work, the original quote said three days and it took four. You needed an extra day to finish the work and I wasnt called. It wasnt a problem for the extra day but wished you would have called to let me know.
3/24/2014
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Honda
I am not Lisa. Her name is on the title, but I am Paul. There were many things wrong with the way I was treated, but the worst part was it taking a month to get it done. It was one delay after another and never a sorry.
I feel lucky just to have my car back. I was wondering if it would ever happen. That is one reason I didn't say anything today when I finally got it back--fear of retribution by Briggs people. I know you are a big company and have a contract with my insurance agent, but I was very very disappointed with the unprofessional rude and carelessness with which I was dealt.