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Real Reviews from VERIFIED CUSTOMERS
Richard R. VERIFIED CUSTOMER
Vehicle Make : Porsche
Very professional, Care was ready prior to date promised, all aspects of the business are handled very well.
8/9/2018
Karen P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Every single employee I came in contact with in your organization displayed an extremely high degree of professionalism. They were polite and knew nd, as well. I was extremely satisfied with my experience. The only thing I am waiting to see is if the odor that was in my car when I picked it up (probably paint smell?) goes away. I am giving it a few days to see. Thank you.
8/7/2018
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just want to thank the entire Service King team in Lakeway for the service they provided. Special thanks to Julia **** for her patience, kindness, and professionalism. She did the estimate , explained the process and made sure none of our questions went unanswered .Thank you to the team that did the work on the vehicle. We are satisfied with the work and our experience.
8/6/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Josh was extremely professional and did a great job of communicating with us and keeping us up to date. All around excellent service and we are very pleased!
8/6/2018
Jana D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We really appreciated the frequent notifications on the status of our repairs. We were very excited & surprised to get our car back sooner than expected. The staff, esp. Josh, was very courteous & valued our business.
8/6/2018
Bonita S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Prompt, courteous and professional service with timely updates. I couldn’t ask for more.
8/4/2018
John C. VERIFIED CUSTOMER
Vehicle Make : BMW
Joshua was awesome! He made sure that I was completely satisfied and happy.
8/2/2018
Andrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great friendly and quick service.
7/28/2018
Tara W. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept informed of the progress, cost, and expected dates the repairs would be completed! Everyone was very nice and professional! I will definitely go back with any future repairs needed!
7/28/2018
Troy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can’t imagine anyone expecting any more than what was delivered! A good experience, Troy S
7/25/2018
Dan F. VERIFIED CUSTOMER
Vehicle Make : Dodge
EXCELLENT service- done on time and perfectly
7/25/2018
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Buick
Josh and all employees were very helpfull & took very good care in repairing our Buick. Thank you for a job well done.
7/24/2018
Bo B. VERIFIED CUSTOMER
Vehicle Make : Ford
Josh was very helpful, he kept in touch on the status of my vehicle and would definitely go through him if needed again
7/21/2018
Maryellen V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Julia & Heather both very professional and personable at the same time. Julia kept me updated on status of my vehicle. Day two and my car seems to be running well. My vehicle looks brand new! Thank you to the gifted mechanics who worked on my vehicle that I did not get to meet! You guys are awesome! My experience with Service King was a great one, I would definitely recommend you all! Blessings, M. Villareal
7/20/2018
Sandra K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff are so professional and helpful and polite. I really appreciate them and their willingness to help. The work done on the car looks excellent. I can’t think of anything but positives for this business. Great job !
7/20/2018
Karleen Y. VERIFIED CUSTOMER
Vehicle Make : Audi
I would like thank Julia, my service advisor, for assisting me. She was so friendly and professional and I truly appreciated that she followed up with me during the car repair.
7/20/2018
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Ford
SK experienced an issue outside of the original claim during thevQC process. SK took care of the additional item and although the process took longer than expected, the outcome was worthwhile.
7/18/2018
Tamara M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very nice and helpful. Josh especially did an amazing job, kept me informed and provided exceptional service. Thank you!
7/17/2018
Nancy O. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient, friendly and good service
7/15/2018
Marc H. VERIFIED CUSTOMER
Vehicle Make : Ford
I have one suggestion, when returning the car I think it should be somewhat detailed. My car was clean on the outside but a little dirty on the inside. I take very good car of my vehicles and it would have been nice to have it looking new when it was returned. Everything else was great. Thank you
7/14/2018