I appreciated the updates on the status of my vehicle and how nice and clean it was returned back to me!
5/1/2016
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Service was perfect!!! Very pleased!!! Would recommend to all my friends!!!
5/1/2016
Franklin E. VERIFIED CUSTOMER
Vehicle Make : Kia
Thx
4/29/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast and efficient
4/29/2016
Marchena G. VERIFIED CUSTOMER
Vehicle Make : Honda
With regard to the car accident, you can't tell there was an issue but the stripes (I assume painted on) was the original color from 8 years ago. So, me not being completely satisfied has more to do with the stripes standing out compared to the rest of the car. Other than that, I am happy about the work that was completed with the dent and squeaking door. If the stripes were not painted on, then please disregard my comments.
Thanks,
Marchena G
4/29/2016
Dawn D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was concerned when I didn't get a written estimate when I dropped my car off for repair. In the past - with other businesses - I would get an estimate that would be explained and that I would sign at drop off. And, of course if the cost changed I would be contacted to agree to the updated estimate before repairs are done. I never got that. My insurance company was contacted, but they weren't paying for it. I was. And, when I picked up my car when it was done I noticed a questionable charge on the receipt. I need to have it explained to me. I thought everyone was really nice, but the service style is unorthodox.
4/21/2016
Mary F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very kind and professional team. THANK YOU Melissa and Rick.
4/20/2016
Cortney G. VERIFIED CUSTOMER
Vehicle Make : GMC
Your facility is beautiful and most importantly, CONVENIENT! The staff was very helpful and on top of things. Loved that Enterprise was there to assist with a rental and the text messages were thoughtful. It's always nice to be updated while your "baby" is being repaired! Thank you!
4/19/2016
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Thanks for taking such good care of my car!
4/19/2016
Karla B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Job well done, so happy with the results.. Everyone
Was so kind and helping. I appreciated the texts with the
Updates that was awesome. Thank you!!
4/11/2016
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Honda
However the right rear window is uneven at corner when I drove home and observed that !
4/11/2016
Luis B. VERIFIED CUSTOMER
Vehicle Make : Volvo
You have great premises and staff. I loved receiving emails with updates. I appreciated the call I received to inform me that my car was ready for pickup. A suggestion that may save time to your receptionist would be to ask your customers whether they prefer a text notification instead of a phone call when their car is ready. Do not get me wrong. There is nothing wrong with your current system, but as the younger generation keeps growing, they will welcome the text over the phone call. I, myself, am 63 years old, but dealing with my nieces and nephews, I realize that they love texts. The thing is that since I was forced years ago to start texting with them, I enjoy receiving texts nowadays. Just a suggestion. In fact, you may text the updates, too. And last but not least, the repair job on my number is outstanding. Thanks for everything. I will, definitely, recommend you to others.
4/9/2016
Nilla M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Experience was quick and efficient. The work on my car was excellent.
Nilla M
4/9/2016
Octavia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No complaints, so far job well done.
4/8/2016
Saeed A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
4/8/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair took way longer than I was initially told it would. The estimated competition date was changed at least four times. When I went to pick up my vehicle it STILL had to be serviced while I was there. The work itself is satisfactory, and the service was good.
4/6/2016
Monika D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast service, great customer service
4/5/2016
Diane Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Great place with super experienced staff. Very trusting place..
4/5/2016
Robin P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Seems odd that I only have one choice - completely satisfied or not.
4/3/2016
Grace C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly quick paint matches very good how much for whole car?