Everyone was extremely kind, professional and timely. Although they couldn’t repair my car they were very helpful
4/22/2024
Christie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
4/11/2024
Veronica S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept you inform on the status of your vehicle. Also they were very friendly
3/30/2024
Danny B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to everyone who helped get my 1999 Ford Ranger fixed! You all did a great job! God Bless all of you.????????????????????????
3/21/2024
Mary E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful workmanship. All updates were very appreciated. I would recommend your company to others .
3/21/2024
Mike F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great, friendly service and great job fixing my vehicle.
3/18/2024
Rosa K. VERIFIED CUSTOMER
Vehicle Make : Dodge
The passenger seat belt is not working
3/13/2024
Amira B. VERIFIED CUSTOMER
Vehicle Make : Honda
Beyond satisfied! Never had to get a car repaired and always been hesitant that it may not go how I wanted, but this surpassed that completely. Thank you!
3/11/2024
Janice K. VERIFIED CUSTOMER
Vehicle Make : Toyota
After the repairs I had a problem with my headlights. I took it back and it was fixed within 15 minutes. Excellent service
3/6/2024
Elaine G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional work,wonderful staff with great personalities
3/3/2024
Vanessa G. VERIFIED CUSTOMER
Vehicle Make : Dodge
good job and in a reasonable time
2/22/2024
Heidi P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was fantastic and so helpful! Kudos to the whole Carstar team for a job fantastically done!!!
2/7/2024
Jerald G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciate the regular updates.
2/1/2024
Susan W. VERIFIED CUSTOMER
Vehicle Make : Ford
Your shop is so wonderful. Everyone was so nice. I was kept updated and my car is amazing. I don't believe your negative reviews at all. I don't know what their problem is but it's not your shop. You guys were amazing from estimate to drop off to pick up. I would recommend your shop hands down.
1/27/2024
Darnell K. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job
1/21/2024
Lapreah F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carstar punctured my tire and didn’t bring it to my attention during pick up of my truck. When I took my car to carstar my tire pressures where all on 39psi. At pick up, One tire’s psi was extremely lower (21psi) than when I left my truck at Carstar. That’s he first time my tires pressure has ever been that low since I purchased my new truck. I advised the manager of this issue. He offered to patch my brand new tire not replace it. He advised he would reach out regarding my situation and speaking with his supervisors and never did. Later that evening my insurance company had to pay for a town to the nearest tire shop. They then discovered the tire wasn’t patchable and I had to purchase another tire in town. My second discovery before leaving carstar is that my pink wireless beats headphones were stolen out of my truck while in repair at Carstar. I no longer recommend Carstar Autobody of wilson to anyone.
1/3/2024
Melisa P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Experience I had was unsatisfactory. I am unsatisfied customer. My Nissan Altima interior lights does not work in my Car. Before I bought my car to CarStar my lights where working now light are not on in my car. Horrible experience
12/13/2023
Frank J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They took my truck apart waiting on the insurance company. I scheduled to pick it up. I had to wait because the battery was dead. The hood wasnt latched back on so it flew up and damaged it even more. When i called to voice my concerns the vice president took no accountability but rather said they followed their standards and it was unfortunate, however they would not assist or make right anything on the matter. Im not sure why they were recommended because my experience did not reflect the recommendation.
10/14/2023
Billie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car door is now leaking. Never leaked before and they don’t seem to know where it is happening or how to fix it.
10/1/2023
Laquell B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’m a hundred percent satisfied with the work that I got done ??????????