They took my truck apart waiting on the insurance company. I scheduled to pick it up. I had to wait because the battery was dead. The hood wasnt latched back on so it flew up and damaged it even more. When i called to voice my concerns the vice president took no accountability but rather said they followed their standards and it was unfortunate, however they would not assist or make right anything on the matter. Im not sure why they were recommended because my experience did not reflect the recommendation.
10/14/2023
Billie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car door is now leaking. Never leaked before and they don’t seem to know where it is happening or how to fix it.
10/1/2023
Laquell B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’m a hundred percent satisfied with the work that I got done ??????????
9/22/2023
Mary B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always an excellent job!Every employee that I dealt with were knowledgeable,informative, professional,and friendly!
9/22/2023
John T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Took time to get Cadillac parts. But pleased with results of repair work
8/25/2023
Michael F. VERIFIED CUSTOMER
Vehicle Make : Ford
I am 99% satisfied. Once the car was home and I had a chance to look it over, two things happened. The battery corroded and died and while I was replacing that, I noticed that the windshield washer fluid cap piece had not been installed so I had to order one of those for the car. Other than that, the company did a wonderful job.
8/17/2023
Perry R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job well done completely satisfied
8/6/2023
Vicky B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You damaged my screen on my back up display. I think you should have given me a loaner car before my 30 days of rental car assistance was over. Do you realize I had to pay $15 a day as my insurance only paid $900.
7/17/2023
Lynda J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you so very much for your service!
5/24/2023
Donnell J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Service
5/11/2023
****F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, Fast and Professional Service.
Thank you for your Craftsmanship.
4/24/2023
Katherine D. VERIFIED CUSTOMER
Vehicle Make : Audi
My car looks like it did before my accident, and I'm very impressed with their customer service. They made sure I was taken care of even when different situations came up
4/10/2023
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service from estimate to completion.
1/15/2023
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Nissan
CARSTAR made sure my car was 100% before I drove off their lot. The staff at CARSTAR are outstanding.
11/26/2022
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professionally done.
10/21/2022
Diana J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kind, friendly, professional, got the job done in a timely manner. My car looks great and very pleased with the cleanliness of my car when I got it back. Thank you guys so much.
10/17/2022
Stephen P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Can not be more pleased with the timely and most efficient repair of my vehicle!! Lindell Scott,Sharon**** and the entire staff were great!!--Went above and beyond my expectations--Best Regards, Steve Phelps(Just FYI, the afore written is the same as I submitted on 8/29/22@10:24 A.M.)
9/9/2022
Dennis F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional integration and coordination of staffing support; each of these personnel are knowledgeable and attentive to the customer vehicle repairs with the first step- estimate to timely updates. I
9/8/2022
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job!I recommend everyone to take their car there .