Wow! The whole staff especially Vanessa were so generous to me and their experience and expertise enabled me not to have to sacrifice my own money bit also mt time. I have committed to presenting a spiritual retreat beginning Thursday March 17-20. I was not willing to compromise my time ans I wanted my car back so I could bring it back another day. But Vanessa assured me that she and her team would do everything possible to accommodate me. I know that thw Holy Spirit was assisting in this. May God Bless All of the employees at Bates! Thank you so mych.
3/17/2016
Harold C. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy with the service
3/3/2016
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great. The updates were timely and consent. Had no problems.
2/24/2016
Nancy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Employees were so nice, they kept updating us on the work being done on the truck.
I will recommend your company to friends and relatives.
2/18/2016
Estella L. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and friendly service. My car was completed way ahead of schedule. Great work and detailing on the repairs. Friendly and knowledgeable staff. I will be taking my vehicles to Bates for future needs.
2/11/2016
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vanessa was super nice and very professional. Really enjoyed working with her.
1/23/2016
Dennis N. VERIFIED CUSTOMER
Vehicle Make : Buick
You guys do good work. I recommend you all the time to friends and acquaintances, and joke about your sign about not hunting deer with Buicks. When that sign went up, you had just finished repairing my Buick after a deer hit. I thought you were teasing me. Lol.
1/16/2016
Clayton D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was very satisfied no complaints
12/18/2015
Mike P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
my doors that was repaired does not look as shinny as the doors that were not repaired I just have not had time to bring it to let you guys take a look.
12/11/2015
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Ford
I was happy to get my car back sooner than expected and small problem had resulting with wrench code was taken care of immediately and people say a good job done on repair thanks for quick and efficient service
12/3/2015
Efrain G. VERIFIED CUSTOMER
Vehicle Make : Buick
Like always Job well done! ????
12/1/2015
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you so very much
11/27/2015
Mary E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Another fine job by the team there at Bates in Channelview.
11/5/2015
Gersan V. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had to return my vehicle the same the it was finished after finding 2 huge puddles under my seat. They found the leak & fixed the problem so I took my vehicle home over the weekend. The following night after it rained again I had a puddle of water under my back seat. I had to return the vehicle again this time letting them know about the leak. Also an issue with the passenger door leaking & the bed of my truck appearing to be loose as it would make a really loud noise whenever I hit a bump. I picked up my vehicle today only to find that while they repaired the leak. Not the best patch job either. They also ripped my carpet in the rear cab. Great customer service. Horrible body work, seriously considering not bringing vehicle back to have carpet repaired afraid they may damage something else.
11/3/2015
Michael Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and professional.
10/31/2015
Juan R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Front spoiler was put on with double sided tape and already coming off.
9/17/2015
Bertha B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wel pleased with all aspects.
9/10/2015
Amanda C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
9/3/2015
Marvin B. VERIFIED CUSTOMER
Vehicle Make : GMC
I WAS COMPLETELY HAPPY. Was pleasantly surprised.I would definitely recommend bates to anyone who needed a body shop and if I should ever need it again bates is where I will go.Thanks for a great job.
8/5/2015
Kryslynn A. VERIFIED CUSTOMER
Vehicle Make : Toyota
yes I am completely satisfied Bates Collision did an outstanding job. They completed the repairs before the due date I was giving.