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Real Reviews from VERIFIED CUSTOMERS
Christina Z. VERIFIED CUSTOMER
Vehicle Make : GMC
Always a job well done
1/4/2017
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wow! Super nice employees! Super fast repair! I am so grateful. Thank you bunches.
1/4/2017
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Ford
Enjoyed notifications
12/31/2016
Bobby T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A job well done and I was very pleased with the work that was done. I will also pass you'll to my friends if they should ever a place to take vehicle to Thanks again.
11/16/2016
Gary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
There are several problems with the repair work as follows Rear brake light driver side does not function Headliner is not secure and is falling down Rear Dome light fell out of socket and is hanging by wires within 3 miles after pick up Rear bumper cover is not secure and is flapping loose Front driver side door weather stripping is not secured and fell off Driver side rear quarter appears not attached to bracket when viewing under car
11/4/2016
Donna G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Above and beyond. A great experience all the way around.
11/2/2016
Doris B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome
10/27/2016
Francisco P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great quick service and communication for complete process
10/23/2016
Christina A. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks great!!!
10/19/2016
Steven D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bates staff were extremely helpful. I appreciate their honesty and workifng within a budget. The work they did was top-notch.
10/4/2016
Georgia A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything including all personnel were extremely pleasant and caring. I chose Bates by just driving down the road. Extremely glad I went with hunch. Thank you very much. Just one thing coming home I was very low on gas and my low gas signal never game. I notice you worked on my car from the passenger side. Passenger floor mate was in the back. So I asking while working on fixing my car this was disconnected? Thank you your place, your deck is fabulous.
9/28/2016
Ronnie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Trouble free. Finished sooner than promised. Excellent service and people to work with.
9/6/2016
Jose U. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys ****
9/1/2016
Otto K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Exceptional customer service
8/6/2016
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I want to thank the entire staff of Bates that assisted in completing me bringing by Suburban home two (2) weeks early. When Fanessa called on Friday, July 15, 2016 and told me that it was a strong possibility that the completion date for my 2008 Black Suburban would be this week I was over elated. I shared my connection with this vehicle with Fanessa and she went to work. It belonged to my late husband, Captain Dwight W. Bazile, of the Houston Fire Department, who lost his life last February 21, 2015 in the line of duty.
7/23/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs look great and it was done much quicker than I expected.
6/1/2016
Bart D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs and service were excellent My car looks great...I'm very impressed and the front of the house employees are excellent as well..I'm a return customer and I will definitely refer Bates to others as well.. Thank you..
4/30/2016
Victor S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service thank you very much
4/1/2016
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fanessa did a very good job on getting oops fixed in a timely manner.
3/30/2016
Pamela J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was great. The service was quick and as promised. Very good experience. I would highly recommend and they would be my first choice if ever in need of further body work ....Thanks you guys
3/26/2016