Thanks bunches Mark Milroth for finally getting my repairs completed!
Looks good!!
I would recommend your collision department! Cecil was very friendly!
2/13/2018
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent!!!!
2/10/2018
Douglas G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No problems, so glad you work so closely with USAA, mad everything easy.
2/10/2018
Martha C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciate how they took the time to give me a call or texts ever day, to just to say we're 67 percent or more done with your car. I think your people are wonderful and fast worker. I thank you very much.Martha C
2/9/2018
Doorest C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your secretary was extremely helpful
2/8/2018
Carol B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so patient and considerate. I so enjoyed dealing with everyone at Crews Chevrolet.
1/31/2018
Richard K. VERIFIED CUSTOMER
Vehicle Make : Ford
Many thanks for a job well done!
1/30/2018
Anna W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done! Thanks!
1/30/2018
Charizma B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Work!
1/27/2018
**** N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job and got it completed in a timely fashion. Thanks for a great job
1/27/2018
Kenny B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the good work!
1/17/2018
Susan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was outstanding, and the car looks fabulous.
I was very impressed with the way I felt completely taken care of, as far as Crews communicating with USAA and Enterprise and that I didn't have to.
Thank you!
I love Crews!
12/26/2017
Usan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job with my car, Mr. Tate was awesome.
12/17/2017
Mary H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely understanding of the process to receive parts for my vehicle. The work that was done was outstanding and I would bring my vehicle back. Tate is an excellent part of the Crews Collision team.
I believe the only bad feedback I have is communication. Each time I was told I was going to receive a call back, I didn't. I understand that everyone is busy, but I also believe in excellent customer service.
The secretary (Pamela) at the collision center is completely unprofessional. She is rude, she is unresponsive, and she should not be in customer service. After telling me she would check on my car and call me back. I ended up having to drive over from James island to North Charleston to receive an update because of her lack of communication. When I arrived and asked for an update, she looked me dead in the face "huffed", got and out her chair and VISIBLY rolled her eyes at me. This is NOT acceptable behavior for someone representing your business. She was rude and unhelpful.
Overall, Crews collision is a great business and I am very satisfied with the end result of my vehicle.
12/8/2017
Trizenia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all did a wonderful job that's why we continue to trust you with our family vehicle. The insurance company progressive, on the other hand did not want to cover sensor items because of the age of my suv.
12/5/2017
Rasheena M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am receiving a survey regarding repairs to my car when the car has not been worked on. Crews had my car going on three weeks and a repair estimate as of now has NOT been sent to my insurance company!
12/2/2017
Sadena M. VERIFIED CUSTOMER
Vehicle Make : Dodge
After arriving to pick up my vehicle i was told it would be $280. Not 10 minutes later my car pulled up and the quote changed to $400. The reason for the change was due to an added on service of over $100 that i did not ask for, i was not notified about prior to, and it did not affect the driving/operation of my vehicle in any way. I feel like it was purposely added on because i chose to purchase my tire from somewhere else and this was a way to guarantee your business made money off of me. Also, i had almost a full tank of gas when i dropped my vehicle off but less than half when i picked it up. I was told my service would take 24hrs but you had my vehicle for 8 days, in which i had to constantly call for a status and your receptionist was rude.
HORRIBLE SERVICE!!!!
11/23/2017
Patsy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thsnks
11/14/2017
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Ford
****. I do not wish to be further contacted. I’d like to keep up with the same “quality service” I was given.
2. I was told I would be contacted on phone and email the different stages of my vehicles repair. It wasn’t until I called Vince to find out how my car was doing, did I receive any info. 3 days later.... again, I called Vince to find out if my car was ready. When I arrived at the crews collision center I was ignored and made to wait 30 minutes before being served. All together 2/10. Would not return for more services.
11/10/2017
Marissa R. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took a bit longer to get my car back than expected but the car looks brand new.