Lack of customer service. Had to come back twice after the car was "ready". Car looks pretty good now. I wouldnt use Service King again.
12/16/2019
Keli H. VERIFIED CUSTOMER
Vehicle Make : Kia
I had an outstanding experience at service king in rock wall my car was Pristina upon my delivery and everything was taken care of. They even helped me with train back in my rental car 15 stars
11/27/2019
Kirk R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for keeping me informed and delivering ahead of schedule.
11/21/2019
Stacey B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Robert and Sabrina went above and beyond what I would expect from Service King. I had special request for both of them and they both put me as their top priority. Thank for having such professional friendly understanding employees. I will always recommend your place.
11/19/2019
Severiano S. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King, I was thoroughly impressed with my experience in repairing our F-150 Platinum this past week. I also appreciated Robert with everything from the initial estimate throughout the repair. He also called me regularly on the status and was very open to all of my questions. I also loved the online status dashboard. If we ever need auto repairs, we will be going to the Rockwall Service King. Thanks again!
11/19/2019
Brady M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly prompt service. Kept up to date as service progressed.!
11/16/2019
Chris R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!
11/16/2019
James L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amazing from front desk to mechanics.
11/12/2019
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Acura
My car makes a loud noise since
11/9/2019
Patti S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and text updates. Give Cassandra a big raise!
11/9/2019
Benjamin L. VERIFIED CUSTOMER
Vehicle Make : Nissan
You people are amazing
11/8/2019
Tiffany B. VERIFIED CUSTOMER
Vehicle Make : Honda
They got my car in and out fixed. I'm very happy with how it all turned out and how quick they were.
11/6/2019
Kailen K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great but some how my sub was disconnected and now I have to get someone to fix that..
11/2/2019
Sara S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service
10/31/2019
Wanda S. VERIFIED CUSTOMER
Vehicle Make : Ford
Already have, Thanks
10/27/2019
David H. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks to Steven for a great job and taking care of our new car.
10/25/2019
Wally R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and accommodating. Thank you for quick service and great communication.
10/25/2019
Tanya W. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job! Really kept me updated.
10/23/2019
Ellen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very impressed with the professionalism, communication and work quality. John Kirby was an excellent service advisor - he estimated accurately, delivered as promised and made sure we knew what the status was on a regular basis. Thank you!!
10/11/2019
Juan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stephen was very helpful and friendly. He made contact with us through all aspects of our repair. He was great to deal with and he is definitely a people person. Service King is lucky to have an outgoing person like him. He knows how to treat people the right way.