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Real Reviews from VERIFIED CUSTOMERS
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome service and turnaround time!!!!!
1/22/2016
Rigoberto G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pascal is great!
1/20/2016
Gabina C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You do good work
1/18/2016
Debora M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pasqual was very professional in his contact with me. He kept me updated on the progress of my car. I appreciate his service. He explained what was needed to repair my car.
12/24/2015
Marta T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceeded our expectations in terms of timing and quality of work. Thanks for a job well done!
12/17/2015
Carrie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. **** was very helpful and walk me through the whole process with patience.
12/6/2015
Sofia N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr PASQUALE was extremely pleasant,personable and helpful. I am very pleased with all experience. Thanks.
11/13/2015
Teresa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kepte inform about satis of my car let me know when it would be ready
11/11/2015
Jumaane S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr Pascual **** was very helpful and professional. I was very pleased with the work done to my car. I can't thank him enough for his service to my car.
11/7/2015
Meredith S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pasquel was great to work with. As much of a pain it is to deal with repairs after an accident he made the experience very pleasant. He was extremely professional and knowledgeable.
11/6/2015
Jose C. VERIFIED CUSTOMER
Vehicle Make : Nissan
EVERYTHING LOOKS GOOD EXCEPT I NOTICED THE REAR BUMPER AND TRUNK ARE MISSED ALIGNED. CAN YOU PLEASE CALL ME BACK TO HAVE A RE-CHECK. OTHER THAN THAT MY COLLISION REP WAS AMAZING
11/2/2015
Betty W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was courteous and accommodating
10/31/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys were great, thanks!
10/30/2015
Adam J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good
10/24/2015
Noe G. VERIFIED CUSTOMER
Vehicle Make : GMC
Excelent job.very fast
10/17/2015
Davritta H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast & excellent service very helpful informative customer service from Mr. ****
10/17/2015
Gloria R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wanted to express my complete satisfaction at the service I received at Mike Calvert's Repair Center. Pascual made my wife and I feel confident that his personal attention extended beyond the initial meeting and into the service the repairmen were doing. The vehicle looks great. I will definitely recommend your service shop.
10/16/2015
Joe G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with Pascual **** about repair to my Toyota Tundra at body shop.
10/15/2015
Muhammad G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for reaching out to me- I was actually thinking of reaching out to you myself. He is not only personable, caring, hardworking, kind, efficient, responsive, and knowledgeable, but he is also very easy to talk to. My car was in the shop since Saturday, October 3rd. I brought it in around 8:30 am, left it with Martin-needed to get a break inspection and oil change. The previous day when I spoke to him, I promised him I would bring him my extended warranty paperwork- my 4runner was bought in a different state. Well- I forgot them at home and wouldnt be home until much later that night. He said no worries, we will work on the oil change and check the brakes, just fax over the warranty on Monday. The warranty was to cover any work performed on vehicle under 100,000 miles or 5 years. On Monday, I faxed/e-mailed/scanned the documents over to him. Of course, as with any warranty company they gave him a run around. Turns out I also had leaky shocks. This is about 1300 in cost. I heard that price tag and wanted to cry. But, Martin without missing a beat told me-hey its covered by your warranty. I never even had to call my warranty company. Martin went above and beyond what he needed to do, dealt with them directly. I heard from him every day with a status update. Now, here is where it gets even more interesting, my car was also brought in because someone hit me. So, it needed to visit the collision center. Martin and Pasqual kept me informed the whole time. What was going on, where we were in the process, parts being ordered, bumpers being painted, headlights being buffed. Whatever it was, if I called, e-mailed, texted- I heard back within the next few hours. The amount of customer service Martin possess is amazing. Up until the very end until he walked me to my car yesterday (which was so clean) I felt like I wasnt being forgotten about, tossed around from department to department, or treated like another person who brought their car in for an oil change. I dont know the grading system at Toyota- 5 or 10 starswhatever it is, he surpassed it. I really like the texting service, I really like that we can now e-mail the service reps, and I really like the attention and detail that was provided to my situation. If promotions, raises, or bonuses are on the horizon- make sure Martin doesnt get overlooked! Have a good day!
10/14/2015
Gabriela N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car heve to much over spray on the front bumper and the doors from pasanger site make noise n two more tings on the paint job
10/11/2015