I absolutely appreciate the coordination between the collision center and the garage. I dropped my truck off for an oil change, other routine maintenance and a manufacturer recall. When they finished, my truck was delivered to the collision center for the repair and when the repair was completed, my vehicle was cleaned inside and out. I was able to drop it off and pick it up on my days off and it was kept inside a locked area when the facility was closed after hours. Highly pleased with lifetime warranty on repair and paint for as long as I own the vehicle. Can’t ask for more than that. The only suggestion I have is to get a door alarm/alert system installed so when busy in the back areas you will be aware of customers in the front. Thank you for a job well done!
1/12/2019
John T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Smooth and painless.
9/22/2018
Jessica A. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast, reliable, professional service!
7/31/2018
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job, great people, that’s Auffenburg of Carbondale. I hit all bases today collision, sales and service...great job..!!
7/10/2018
Izumi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
courteous and prompt
2/18/2017
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful staff, vwry easy process, repairs look great!
11/25/2016
Dana D. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were so good there is no evidence that there had been any damage at all.
11/23/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was personable. The quality of the work performed was flawless. I appreciated the updates via text of the progress of the job, I.e. communication via text. Very satisfied!
11/17/2016
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Like new. Very happy with your work.
10/14/2016
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I would have liked to see a detailed list of labor and repairs on terms I could under stand but other than that you were very helpful easy to return calls and answer questions loved working with you!
9/15/2016
Lucy C. VERIFIED CUSTOMER
Vehicle Make : Mazda
They did a beautiful job and we're very quick I wasn't inconvenienced to be without my car at all
8/19/2016
Craig H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you Nick!!!
8/13/2016
Scott N. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a great job. Our Escape looks great and drove smooth on the way home.
Thanks, Scott N
7/21/2016
Marcia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
So far my car is doing fine. I can't tell it was ever in an accident.
7/13/2016
Courtney R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing job done. They even vaccumed the inside of my car and gave it a car wash. I am very satisfied. Job well done!!
6/8/2016
Alicia L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The job was not done correctly and they are agreeing to fix it.
5/19/2016
Marc H. VERIFIED CUSTOMER
Vehicle Make : Acura
Service was complete and they took care of everything I just would've liked to have been updated on the progress along the way
5/11/2016
Regina W. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car got fixed faster than expected! Looks good as new!
4/12/2016
April H. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate the fact that Auffenberg refused to work on my vehicle when my insurance company COMPLETELY dropped the **** when it came to my car. It shows that you will go out of your way to give the best service possible. This process was a long, annoying, and FRUSTRATING process for me and Auffenberg (MIKE) just made it a lot smoother for me. I truly appreciate your I guys. Your customer service is amazing. My car looks amazing! Thanks
April H