Everyone was friendly and provided great customer service. Well done!
6/26/2018
Finni R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very friendly and all smiles. When I walked in, the shop had a happy and relaxing atmosphere. The repairs were even done faster than the expected time and done professionally.
6/26/2018
Gerry P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very satisfied.
6/26/2018
John H. VERIFIED CUSTOMER
Vehicle Make : GMC
All of your team who is supportive and helpful. I am glad we chose Herb’s for the repair service
6/23/2018
Larry M. VERIFIED CUSTOMER
Vehicle Make : Buick
We've been using Herb's for years and have always been completely satisfied with the quality and timeliness of their work.
6/22/2018
Roger M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Frank Gonzalez did a fantastic job in coordinating repairs to my car. He kept me informed all along the way. I never had to call to find out where we stood. While I hope I never need your services again, if I do, I want Frank as my CSR. He cared about my car and its repairs as if it were his own. You are lucky to have an employee like him.
6/22/2018
Frank R. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleasant people to deal with
6/22/2018
Gary G. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys do great work! We have had 2 vehicles over there in the last month...very pleased with the professionalism, the quality of work and attention to detail...THANK-YOU!
6/18/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved the personal updates as well as the text messages on the status of my repair. The quality of the work was outstanding!
6/16/2018
Barrington S. VERIFIED CUSTOMER
Vehicle Make : Ford
Herbs was very professional & punctual with their updates on our repairs.
We are very pleased with their work on our vehicle. We will definitely use their services again if we need to.
6/16/2018
Warren R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
First rate work. Timely communication on progress. Very cordial staff. Made me feel like they cared for our car as if it was their own.
6/15/2018
Margariet J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt, courteous, and a well-done job.
Would recommend Herb's.
6/15/2018
Kenneth D. VERIFIED CUSTOMER
Vehicle Make : BMW
Frank did a great job keeping me informed of any delays, and progress.
6/14/2018
Steven C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tell the Walnes the Plano location is great! We've always come to see them in Richardson, but now that we live further north, we went to the new location. Great team in Plano, too.
6/14/2018
Susan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's has always done superior repairs on both our cars - keep up the excellence. BobG
6/5/2018
Cecil H. VERIFIED CUSTOMER
Vehicle Make : Lexus
John McCloud handled our repair and did a great, comprehensive job. He is the kind of person who would motivate us to use Herb's again.
Cecil H
5/30/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Pretty timely delivery.
5/30/2018
Emilie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jesse was great and my car looks brand new!
5/26/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was very professional.
The texts were helpful and the phone csll ws hen the car was ready was great.
5/26/2018
Brenda E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was fixed properly in a faster than expected time frame.