Professional staff. Great work. I also appreciated the frequent updates.
12/29/2018
Chris H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I can always trust that my cat is being cared for the same way that I take care of it. The staff here are always very friendly and they earn my repeat business. I’m a loyal customer and I would recommend them to anyone.
12/29/2018
Applied Imaging. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Timely, professional service. Cindy (hope I got your name correct!) and Ted took very good care of us. I would recommend CARSTAR Impact of Cascade to a friend.
12/19/2018
Patricia Z. VERIFIED CUSTOMER
Vehicle Make : Honda
You folks are so great! Fast, friendly, great price, and even going the extra mile to put a smile on the customer's face! My car hasn't looked this good since it drove off the showroom floor. Thank so much for the extra sparkle!
12/18/2018
Patricia Z. VERIFIED CUSTOMER
Vehicle Make : Honda
You folks are so great! Fast, friendly, great price, and even going the extra mile to put a smile on the customer's face! My car hasn't looked this good since it drove off the showroom floor. Thank so much for the extra sparkle!
12/18/2018
Mario Enriquez. VERIFIED CUSTOMER
Vehicle Make : BMW
I will bring in my car back due to a few concerns with the finish and some trim parts that were scratched during the repair.
12/15/2018
Rhoda K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Steve and his team did an impeccable on my car repair. The customer service was phenomenal and I was assured that I was getting the best price for my car parts. Very impressed and highly recommend CARSTAR.
12/14/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was the best service I have had at a body shop. Truck looks great, paint is awesome, thanks for cleaning the truck also. I really appreciate that you finished the job early. I will recommend Impact to others. Jim
12/7/2018
Kesi M. VERIFIED CUSTOMER
Vehicle Make : GMC
I was a few minutes late and you guys waited ty appreciate that and I was excited to get my vehicle back
12/5/2018
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only an excellent job, but I appreciated the email and phone updates. Thank you all!
12/3/2018
Douglas V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Noticed three things since driving the car home:
****) The blower doesn't seem to work. Might have resolved this but need to monitor, since this is something new and shouldn't have been affected by the work done.
2) Left turn signal works, but dash indicator intermittently falsely indicates a burned out bulb. Seems to correct my momentarily turning on the headlights
3) There is a droning in the drivetrain and a click when turning that suggests a failing CV joint. Right side was replaced. Have not been able to determine if the click is coming from the right or left.
None of these are critical, but need to mention them for warranty concern.
12/3/2018
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Overall I had a great experience with carstar. they were friendly, professional, and got my car done early even though they have been very busy. The overall attention to detail is wonderful. I would highly recommend carstar!
11/21/2018
Todd G. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Well done. From the estimate straight thru the completion there was very good communication from the shop and the repair was done with seamless affect to previous damages. Very nice work.
Thank you!
11/18/2018
Abigal J. VERIFIED CUSTOMER
Vehicle Make : Subaru
My mirror was repaired but the motor that was working before now no longer functions properly.
11/13/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Jeep
We are very pleased and completely satisfied with our vehicle repairs! Our experience with each and every department and staff member was outstanding. We have been bringing our vehicle repairs to you for years and will continue to do so! Thank you for treating us like family. It is not often that you find your quality of work, professionalism and kindness. Thanks again!
11/9/2018
Kaylin P. VERIFIED CUSTOMER
Vehicle Make : Dodge
God job
11/9/2018
Shane O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work we discussed was not completed. The tail gate rust around the hinges was not touched. A chip in the rear by the tail gate was not fixed. The rear fender flat was mounted over the z71 decal. I was told doing the flares would be less work but you had the truck 4 more days than what I was told.