Job done properly properly and in record time. Thank you so much!
11/11/2016
Valery G. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was great. Quick, great quality!
11/10/2016
Madhukant J. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was good and listened to me. On completion, I received a call - I forgot his name. I went there - the showed me the pictures on his computer for more damages underneath the bumper and explained me. On 4th Nov morning I received an email that car may take "12 days" - but it was ready on the same day - 4th November. I suggest - who ever sends the email to customer must get expected completion date either from Kevin or from shop.
11/5/2016
Corina S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe Cantu provided me with one of the best customer service experiences I've ever had! He kept me updated on the status of my vehicle and always responded quickly to any of my calls or questions. He went above and beyond in ensuring repairs to my vehicle and even included extra touches that I greatly appreciated! I really appreciate Joe and will be recommending him to my friends and family.
10/6/2016
Joyce T. VERIFIED CUSTOMER
Vehicle Make : Honda
Honest, finishing before the promised date
9/22/2016
Pocholo E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast repair
9/3/2016
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Y'all kept me informed everyday on what was goin in with my car.
8/6/2016
Sandeep D. VERIFIED CUSTOMER
Vehicle Make : Honda
The rear part of the vehicle is making squeaky noise which should have been fixed
7/29/2016
Gary R. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were supposed to take one week. It took three full weeks.
6/4/2016
Julia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Joey was courteous,and willing to answer all my questions.The whole process was fast and as painless as it could be given the circumstances.
3/26/2016
Masayoshi S. VERIFIED CUSTOMER
Vehicle Make : Scion
Thanks for your great job and freindly talk!
2/19/2016
Leopoldo B. VERIFIED CUSTOMER
Vehicle Make : Honda
I am completely satisfied w the repair of our Honda Civic. Thank u very much. The car looks like new.
3/21/2015
Baouyan T. VERIFIED CUSTOMER
Vehicle Make : Honda
Regarding the service received at russell **** and honda (both the collision center and service center), it was exceptional. Jeff and the team at the collision center took great care of my car and making sure the body looked as good as new, the inside was spotlessly clean, and I received notification in a timely manner. The ladies at the front desk made sure I had a rental car (enterprise didn't deliver), so they had stadium rental set me up with nice rental. I never felt so well-taken care of. The service received at the the service center was also impeccable. Mr. Carlos Mendez took great care of my engine temp overheating issues and pointed out necessary things that I needed to fix and didn't try to sell me on anything that was not important like many other autoshops do. The prices he quoted me on was fair and he kept me up-to-date with the work being done on my car. I never once felt that I couldn't trust his judgment. Thanks for the great service and hope you keep the employees happy because they deserve it!
2/27/2015
Belen H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job Well Done!!
2/10/2015
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service from Russell and **** gives is always awesome.Jeff DePugh always kept me informed .
2/8/2015
Phyllis W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for being so nice and keeping me informed while my car was being fixed
1/19/2015
Bill P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service and ataff were AWESOME
1/9/2015
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeff was extremely porfessional and courteous. He made my experience memorable.
1/1/2015
Maria Luisa. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was over spray underneath my truck. Look like maroon paint droplets on my brush guard along the body of the truck. There was an extended week on my repairs to my truck did substitute parts had to be ordered. Even though I had found the part available the day I dropped off my truck and it was not ordered. I I made the body shop aware that this was my work truck and needed it as soon as possible.