Everything went smoothly. James was professional and efficient. He kept us informed with texts and he really cared that my car was well cared for. I appreciate such excellent service and am thankful to James and all who worked on my car for such an excellent experience.
1/5/2019
Julie K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional and courteous service. Follow-ups with status were frequent and appreciated. Clarification on repairs were thoroughly explained and all questions answered. Went above and beyond service for customer satisfaction. Appreciated all of your help and discussions.
12/26/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair appears to be be done very well.
Car wash/window not done very well. Windows smeared.
Periodic emails were not accurate on repair progress
12/2/2018
Elan W. VERIFIED CUSTOMER
Vehicle Make : Lexus
James took great care of me in answering all of my questions and having my car brought back beautiful as ever, in a short and timely matter. Thank you!
11/29/2018
Sams K. VERIFIED CUSTOMER
Vehicle Make : BMW
James was outstanding throughout the entire process. His professionalism and updates on the vehicle were very helpful.
Thank you again James for all your support with our car needs.
Eric & Laurie Keys
11/27/2018
Sonia K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great services
11/23/2018
Jane Y. VERIFIED CUSTOMER
Vehicle Make : Volvo
I really appreciated the emails giving status updates on the progress of repairs on my car. James provided great feedback when I had any questions during the time my car was being repaired. Pacific Elite Collision is a great company, and I will highly recommend them to anyone in need of a repair shop.
11/22/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work and quality repair.
11/21/2018
Traci Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Joe for not only fixing my bumper but also touching up a couple door sings and making my car look great!
11/15/2018
Constance T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job and great service oh my goodness. I have had other cars repaired at other facilities and never not once has my car been fixed properly. My car is perfect thank you so very much hopefully I will never need a repair again, but if I do I will come to you
11/8/2018
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Fiat
An issue was encountered with airbag which I can understand. However, I also encountered a number of electrical issues. I called and got the service but didn’t receive a call back.
11/7/2018
Raymond I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job, great staff, nice and quick faster than estimated.
11/2/2018
Jose R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to James and the whole team for taking care of my car in a timely manner!
10/29/2018
Lia F. VERIFIED CUSTOMER
Vehicle Make : Lexus
My 2nd time with this company and both time
Have been great results
Would recommend this place to those that need
Body repair to their car.
10/27/2018
Sam C. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job, thanks again
10/23/2018
Resa B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and work
10/19/2018
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your staff...Elaine,James,Joe. and others who were
involved were very efficient in getting my repair done
without me being inconvenient for too long. A very friendly
and courteous team.
Elizabeth F
10/18/2018
Leonard L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair looks great, but I was disappointed the exterior of the car was far dirtier than it was when I dropped it off. I had assumed it would be washed after the repair. I certainly did not expect it to be dirtier.
10/17/2018
Nicolas S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good service thank you
10/14/2018
Vivian G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Joe was very helpful explaining the process, and kept me informed all along the way! Very nice man!
Also, the gal at front desk was very friendly with insightful suggestions.
A very nice experience, when my car was in terrible shape. I especially liked the text messages, and the one when my car was “ready to come home”.