I checked the back of my car cause I heard some noise. I checked where the spare tire is and it seems like tools/items are missing.
9/5/2019
RALPH P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Fast repair. Was less time than originally quoted.
8/30/2019
Mary S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jim was great. He communicated with us throughout the process and we always knew what step we were at. Your receptionist (I can’t remember her name) was very pleasant and welcoming. Great team. Thank you!
8/24/2019
MICHAEL M. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The car took 3 weeks (as the written estimate stated) but the verbal estimate I was told was 2 weeks. There is also a lot of shards of glass from the accident still all over the dash board- they cleaned the mats pretty well but they could have wiped down the dash board
8/23/2019
MONICA S. VERIFIED CUSTOMER
Vehicle Make : FORD
EXTRA SKILLED & PROFESSIONAL SERVICES. I APPRECIATED THE EMAILED UPDATES.
THANK YOU GENTLEMENT,
MONICA L. ****, RN,BSN,PHN,MSHCM, HFEN
8/12/2019
LONG N. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great service from start to finish. Thank you for handling the repairs so quickly and providing progress updates. My expectations were exceeded when I saw the quality of the work. I am completely satisfied with the results of my truck. Again, a much appreciated thanks for a job well done.
8/10/2019
ELOISA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Outstanding job! Thank you!!
Eloísa
8/9/2019
EMILI O. VERIFIED CUSTOMER
Vehicle Make : JEEP
Fast, quality work. Very polite service
8/6/2019
Stanly Azubuike. VERIFIED CUSTOMER
Vehicle Make : LEXUS
They did a good job handling all aspects of the repair
8/1/2019
BERNARD S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Joseph was professional, delivering earlier than promised with high quality work,
7/27/2019
Jenny Z. VERIFIED CUSTOMER
Vehicle Make : JEEP
Excellent Customer Services
Joe (the representative of PacificElite)
was very professional and explained every detail regarding the process of my jeep and the repair, very satisfied with the completed work
thank you
7/14/2019
KENNETH K. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I appreciate the progress and timeline updates. Thank you for working with our insurance and completing the work needed in our available time frame.
7/3/2019
NICOLE M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
very friendly And professional. The gentleman that was in charge of my file communicated with me every step of the way as well as having excellent customer service skills. Service was prompt and my car was done earlier then expected. They made it very easy to drop off and pick up car. Highly recommend pacific elite.
7/2/2019
DEBBIE R. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jim was super friendly and all about the customer service. Service was fast and car looks like new!
Thank you Pacific Elite!
7/1/2019
JEFFREY A. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Ready for me when I dropped the car off
Communicated every step of the way
Completed job on time
Friendly staff
6/28/2019
Steve B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Your team did a great job and the dropoff, pickup, and communication throughout was first-rate. Thanks!
6/17/2019
PAUL N. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
The communication and customer service was excellent. Joe, my service rep was outstanding, a 10+, The work that was promised was done exceptionally well. I couldn't be more satisfied.
Thank You,
Paul V Nadel
6/14/2019
TERRELL G. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Very professional staff and I feel like I have a new car again! I will be a repeat customer.
6/8/2019
JEFFREY M. VERIFIED CUSTOMER
Vehicle Make : HONDA
The entire process was handled professionally from start to finish. Regular status updates kept me informed and my vehicle was returned ahead of schedule. The quality of the repair was superb. My thanks to all involved.
6/6/2019
Sebastian Ignacio. VERIFIED CUSTOMER
Vehicle Make : FORD
You guys are really awesome, during the time my car was with you I receive almost every day a update, the work was done great