Good job as always. Will use them again the future if I need to
5/14/2014
Vickie J. VERIFIED CUSTOMER
Vehicle Make : GMC
Completely satisfied.
5/13/2014
Rina K. VERIFIED CUSTOMER
Vehicle Make : Kia
I think advanced collision went above and beyond with the way they repaired the vehicle. From the daily text updates to the thoroughly cleaned interior! We will be recommending them to anyone we know in need of repair! Thanks again.
5/13/2014
Jim L. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service and workmanship
5/10/2014
David G. VERIFIED CUSTOMER
Vehicle Make : Porsche
Color match looks good hope it looks that way in the direct sun! Thanks Dave
5/9/2014
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
You might want to suggest to your team the kindness of reviewing the repair with the owner of the vehicle upon completion of the repair.
5/8/2014
Andre I. VERIFIED CUSTOMER
Vehicle Make : Dodge
If you take tools out of the tool box you have to put them back in, not leave them in the car.! ;-)
5/6/2014
Chris B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional staff!
5/6/2014
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Ford
Multiple things not correct or not working. I have to take my vehicle back and make arrangements for transportation. Huge inconvenience considering you had my vehicle for a full month.
5/5/2014
Brandice S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great! Fast service and excellent workmanship. Will recommend to others!
5/2/2014
Tracey Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people at advanced collision were extremely friendly and professional and really went that extra mile to make sure we were satisfied. We barely recognized our car because it looked so CLEAN and shiny!! Now we call it the Black Diamond!! Thank you
4/30/2014
Becky R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone was very nice. I liked the text updates .
It did take longer than expected and the due date
Was changed a few times but it was completely
Understandable.
4/30/2014
Keire D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job we'll done
4/29/2014
Matt E. VERIFIED CUSTOMER
Vehicle Make : GMC
The car was done quickly and looks great
4/24/2014
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair took longer than it should have causing us to need a rental. There are some imperfections in the paint as well.
4/21/2014
Mary L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks amazing and was very nicely cleaned. I appreciate that! The only thing is I wish I had of received at least one phone call explaining the delay instead of all the texts I got saying it wasn't ready but not giving any reason. Thank you!
4/16/2014
Reese.denia D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service and the repair is incredible. Thank you !
4/15/2014
James S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I felt the overall cost of repair was much higher and what are you estimated before I brought it in. when I look at the estimate there was a cost of a right tail light included because some of the clips have been broken in the bumper was removed. I can see paying for the new clips or even for the new tail light but don't have to spend additional money free hours it took to replace it which was the installers problem in the first place.
4/10/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the best service experience I have ever had.
4/5/2014
Daryl M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I answered no for 2 reasons. First, receiving daily or even more frequent updates is good if they mean something. As my husband stated, "it is interesting to receive such precise updates, and yet find that they are so unprecise." My car was updated as possibly being ready for over 5 days. Each time the day and time changed. If I was counting on it's being done, I would've been stuck. Second, when I picked my car up, it was totally empty in gas. I mean my gauge couldn't even register a number of miles remaining. I know it wasn't dropped off in this bad of a state. (Had it been driven a lot for diagnostic reasons?) But, even if it had been, would it not have been better to tell me and to even charge me for 10 of gas? I was hoping to make it a ****/2 mile to a station. What if I hadn't looked? This was not good "service" to me. Other than these 2 points, the men were courteous and it appears my car is fixed adequately. Melanie Mann