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Real Reviews from VERIFIED CUSTOMERS
Prem V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service..
9/12/2015
Tamara C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for doing such a great job on my Nissan Maxima!!! It rides smooth and doesn't even look like it was damage at all. The text messages were very helpful as well, it was reassuring to know how far along in progress my car was being close to complete.
9/11/2015
Sean B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You are all an amazing group of people and I am grateful for the assistance and support through the repair process and help with the insurance company. I will be recommending you to friends. Thank you for treating us with respect and for caring.
9/10/2015
Hildegard B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast and efficient work , everybody very helpful and friendly , will recommend your place
9/4/2015
Nicholas S. VERIFIED CUSTOMER
Vehicle Make : Nissan
World class service, received phone calls and text messages with updates from the first day my car entered the shop
8/31/2015
Tiffany J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great. I had exceptional service from Casey, Chris R., and Chris H. along with Enterprise. Casey has kept me updated and is even looking into why my center console is suddenly having issues. I couldn't ask for anything better. I always appreciate fantastic customer service. Thank you all very much.
8/29/2015
Phillip A. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck repair was completed ahead on schedule and it looks great!
8/21/2015
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice work!
8/14/2015
Jacqueline K. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me informed through text messages and even got my car done ahead of time. I am Soo happy with the work.
8/8/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is the second vehicle I have had repaired here. Both vehicles look great!
8/4/2015
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Extremely nice, explain the process, kept me updated, and was able to decrease my deductible based on a small over site from them
7/30/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please keep up the great work that you do
7/28/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was especially pleased with the level of attention to detail and the obvious desire to ensure that I was completely satisfied. Thanks to the entire team for making our car look better than new.
7/24/2015
Jerod E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you for the quick but great job on our car. We appreciate your hard work and excellent customer service.
7/24/2015
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was extraordinary. I always received update messages to my phone. I will recommend the body shop to others in town.
7/21/2015
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
Initial visit for damage assessment was frustrating. It took 45 minutes before agent was available. However, following visits were much better. Staff was very friendly. Repairs seem flawless. The paint was very good on the new parts but there appeared to be some scuffs in the paint in areas adjacent to the repairs. The vehicle detailing was a very nice touch. Vehicle was very clean inside and out. Communications via phone and text were good. However, my insurance company indicated that I would receive a phone call from Car Craft on Monday after the accident but I had to call on Tuesday. Calls were very professional and I liked that the receptionist was able to help with almost all of my questions. The texts were valuable in keeping me up to date on the vehicles status so that I didn't have to call. Lastly, the initial timeline for completion seemed a little long based on the quote but the vehicle was completed in the time that I expected it should be done. Overall, I was completely satisfied but I felt some constructive criticism was would be valuable.
7/21/2015
Frank S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The truck looks great and a lot cleaner when I got it back than when I turned it in.
7/15/2015
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Car Craft Auto Body team were highly motivated and dedicated in ensuring that my vehicle received all its parts in an efficient and timely manner. The team kept me updated on the status of my vehicle at all times. Great Job to the Car Craft Auto Body team!!
7/2/2015
Jason N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
6/27/2015
Angel O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job done on my car. Promptly done and completely went above my expectations. Definitely I will recommend this shop.
6/25/2015