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Real Reviews from VERIFIED CUSTOMERS
Danny S. VERIFIED CUSTOMER
Vehicle Make : Honda
This is a fabulous shop! Thank you for the updates and for all the little extras like cleaning and washing my vehicle, and also the letter and popcorn! One of the best repair shops I have been to!! Thank you so much
12/20/2017
Kyle P. VERIFIED CUSTOMER
Vehicle Make : GMC
I was disappointed with a portion of the repair done to my vehicle. Management has made an effort to correct the issue,however having to bring the vehicle back for further repair is an inconvenience. Provided the subsequent repair meets expectation, I will continue to be a customer due to the efforts of management.
12/20/2017
Donald C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody involved in the repairs did amazing. I received my vehicle and every thing looked good as new!
12/15/2017
Rick R. VERIFIED CUSTOMER
Vehicle Make : Buick
I was treated as if I was their only customer. One of the parts coming in wwas delayed due to a shipping error. They went out of your way to recover from that knowing that I was paying for my own rental. Awesome from the time I walked into the door to the time it was done. I am a Customer service manager for a large coor poration in Mankato. I teach this stuff and couldn't have asked for better. Wow!
12/14/2017
Cindy O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice and helpful!
12/9/2017
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful and organized.
12/7/2017
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Buick
Expensive! Estimate increased hundreds of dollars without written notice and signed approval. There was a telephone call however left unsure of amount. My previous visit in 08-2017 went much better, perfect explanation, friendly staff, beautiful repairs. This work relationship is why we returned to Jerry's. We had the opportunity to deal with MS Jerry / Geri on this time. She presents defiant, defensive over Everything I felt uncomfortable and bullied by her. My husband dealt with Jerry's over the nearly perfect 10 stars repairs. I (female) dealt this time along with my daughter Amy we had this unpleasant experience. When I mentioned the male/female differences. WOW both Jerry's raised their voices and immediately attacked me for that comment. It was an awful experience. Some photos were found and clarified which was helpful. Some were not pulled up in computer until ,my daughter Amy stepped over hit a button and found the photo we were looking for. In my opinion only keep MS Jerry/ Geri in the back as she does not present well to paying customers. Amy is a phsycharist and had basically the same experience as I. Jerry's has an excellent reputation in the city and surrounding community for being the best. I hope this was a female-female encounter and everyone knows about that as we would like to have our vehicles repaired at Jerry's. Thank You
12/5/2017
Isabel S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciate the excellent work that was done by the whole team. Thank you very much!
12/2/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Kia
Professional from estimate to pick up. Thank you.
12/2/2017
Belinda L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job!!!
12/1/2017
Corey L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated that I was told ahead of time when the work would probably be all done and you guys finished the work on time and on the day you said it would get done. It made it easier to schedule things for me like rental car.
11/23/2017
Ron M. VERIFIED CUSTOMER
Vehicle Make : Buick
Great folks
11/22/2017
William And. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a great job, the van looks wonderful. Really liked being kept up to date on the progress.
11/22/2017
Aaron &. VERIFIED CUSTOMER
Vehicle Make : Ford
I was SO impressed with the communication during the process, and the state of my car when I received it. I would TOTALLY recommend to friends and will definitely come back if I need anything!
11/15/2017
Ziyi Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fixed up the car nicely
11/15/2017
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff. Quality work.
11/8/2017
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the many updates on the progress of my vehicle, by text and phone call. My vehicle looks great!
11/2/2017
Julius B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was satisfied with the outcome, I only which they would have disclosed the diagnostic fee before taking action!
10/27/2017
Lance S. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceeded expectations. The care took less time than promised. The employees were very courteous and helpful - especially the front desk!
10/24/2017
Lyncon O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very caring and detailed. Great communication
10/23/2017