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Real Reviews from VERIFIED CUSTOMERS
Gary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job very well done
7/18/2015
Sterling K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people, great job, could not ask for more. Very very happy!
7/16/2015
Jason M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was lacking. I would have to call daily to get info on status and it was always being pushed out by one day each time I called.
6/25/2015
Madison G. VERIFIED CUSTOMER
Vehicle Make : Kia
I thought the everyday emails/updates were really nice. It was nice not having to worry about what's going on. Very satisfied with the customer service.
6/11/2015
Vernon L. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was excellent but I thought it took longer than it should have since it was mostly replacement of parts and very little actual repair effort but the final result was good.
5/19/2015
Brigitte S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication nice people
5/17/2015
Debra A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fantastic people and great work! First rate in every way!
5/15/2015
Colleen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the great service!
5/9/2015
Steven L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was blown away with the customer service I received.
5/2/2015
Howard B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Smooth repair
4/2/2015
James J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome people up front
3/31/2015
George A. VERIFIED CUSTOMER
Vehicle Make : Honda
I absolutely love working with Abra in Bismarck. These guys are so professional and excellent to work with. Matt, Jeremy, Travis, and Bob do a great job. I worked with Chad as well and he was excellent too. Class act you guys! Thank you for everything you do.
3/28/2015
Karen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks guys!
3/27/2015
Randy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Project came in under schedule and vehicle looks great. thanks,
3/27/2015
Beverly N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service and repair work. My vehicle was returned to me repaired cleaned inside and outside in a timely manner I was very satisfied. THANK YOU for the EXCELLENT SERVICE
3/23/2015
Ruth M. VERIFIED CUSTOMER
Vehicle Make : Honda
Travis was courteous and helpful, and he explained necessary repairs! I appreciated the very prompt and efficient service.
3/21/2015
Christine N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service
3/21/2015
Jana F. VERIFIED CUSTOMER
Vehicle Make : Honda
As always a job well done and in a timely matter. Thanks to all those at ABRA Autobody.
3/10/2015
Gary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and great job
3/8/2015
Nancy K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had an appointment to get my vehicle repaired on February 3rd, 2015. I dropped it off on that date and was told it would take about a week or so to repair. I asked to get a call with an update on my car that Friday and did not receive one. I called on Monday and was told that they needed to order a new bumper and they were waiting on approval from the insurance company. I know this was not ABRA's fault but i was frustrating for me. I than was told that my car would be done on the 20th after receiving the necessary parts. I called them on the 20th to see when i could pick up my vehicle and they told me that it wouldn't be done till later next week. I finally got to pick up my car on the 24th after not having it for 21 days. I guess my chief complaint would be that i was never contacted for updates. I always had to call and didn't even receive a call that my car was done. I would suggest to try to have better communication with your customers when plans and dates change.
2/25/2015