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Real Reviews from VERIFIED CUSTOMERS
**** H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Maybe if you didn’t know of the repair you wouldn’t see it. Unfortunately I can. The repair is not smooth and is noticeable to me. After spending 1600 roughly it should appear as new. The front desk, Lisa, was great but for the money I s
1/31/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good work as usual...thanks for the service!
1/26/2018
Katlin R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Multiple miscommunications.
1/15/2018
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks great!! Highly recommended
1/12/2018
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The hood is absolutely unacceptable. Not flush and not even close. We were VERY patient and the phone customer service was fabulous with Lisa. However we are very disappointed and will be contacting O’Steen ASAP
1/12/2018
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service from start to finisb
1/11/2018
Julie V. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very nice. Getting in my car and it being cleaned was a bonus.
1/5/2018
Joanne G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Wonderful help! On time and very friendly
1/3/2018
Gueldo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your prompt repair and I really appreciate the turn around time. sincerely, Gueldo
12/31/2017
Hyun D. VERIFIED CUSTOMER
Vehicle Make : Acura
Your costumer services was SUPER ,very clean ect, no complaining what so ever. Thank you.
12/31/2017
Jeanette O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Lisa Anderson, front desk staff member, customer service skills were outstanding. She was friendly, professional and answered my questions with ease. My Estimator, Marty **** was superior. He was conscientious and paid attention to detail. Thanks
12/29/2017
Michael/victoria O. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at OSteens Auto Body was very informative and friendly. They kept me up to date about the service of my truck. I would highly recommend them to anyone I know looking for auto repair.
12/29/2017
John W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was particularly impressed with the timeliness. I expected the quality of work .and my car looks great!
12/20/2017
Howard T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair looked good and only took half as long as expected.
12/19/2017
Luisito D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone is very helpful and accomodating, best body shop in Jacksonville, Florida.
12/12/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
curtious staff throughout ! Talked to the gentleman that did the body work he was kind ! As a Contractor it was a great experience the staff handled everything professionaly and quality of the work was great ! They called t ok say they had 7dollars in an envelope in there desk foe me to come get it ! Very trustworthy people who i would highly recommend over anybody ! Merry Christmas! Thankyou Sincerly Jeff Strecker !
12/9/2017
Roger G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Margaret is a 10!!
12/8/2017
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Margaret has been amazing helping me through the entire process. The rental company was unsure of something regarding my insurance coverage and Margaret was able to coordinate all for me. She is extremely professional and experiences. I will return to and refer Osteens mainly because of the interaction with Margaret.
12/4/2017
Carol L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great personal service! Lisa was great!
12/2/2017
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job. My car looks good Thank you again
12/1/2017