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Real Reviews from VERIFIED CUSTOMERS
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service and great team
9/9/2018
John-joseph W. VERIFIED CUSTOMER
Vehicle Make : Honda
Lived up to the outstanding ratings on yelp. Very prompt and knowledgeable of their craft.
9/8/2018
Lucie W. VERIFIED CUSTOMER
Vehicle Make : Kia
L&M lost the trunk shelf so I’m not completely satisfied.
9/8/2018
Aaron V. VERIFIED CUSTOMER
Vehicle Make : Ford
They went above and beyond
9/6/2018
Anthony D. VERIFIED CUSTOMER
Vehicle Make : GMC
I was sent to you all for an insurance estimate and eventually a repair. I am glad I did. The team was extremely professional, the communication was on point (text message updates and time estimates), and the entire staff was friendly and knowledgeable about my service. They pointed out potential fixes for down the road and they matched the custom color perfectly! I'm definitely a fan and will be a repeat customer. I'm glad I checked you out!
9/6/2018
Joe D. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m very happy with the work.
9/6/2018
Philip B. VERIFIED CUSTOMER
Vehicle Make : Ford
The best repair shop in Northern Virginia bar none!
8/31/2018
Ramon Q. VERIFIED CUSTOMER
Vehicle Make : Dodge
I can't say enough about the great work L & M performed on my Charger. The customer service was top notch and their work impeccable. They kept me informed their progress and even finished early. Would recommend them for any and all your body work needs
8/30/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Wonderful customer service. In fact, the best I’ve ever encountered at a Body Shop. Quality and fast work. Great communication with customer with constant updates. Went the extra mile to ensure I was satisfied with the work they performed on my vehicle.
8/29/2018
Seth C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good friendly service and attentive to customer needs. However, it took longer than expected to get the necessary part pushing back completion to an inconvenient time for customer pick up, pick up had to be delayed for days. At pickup, customer noticed additional scratches not there before drop off. Staff was attentive in addressing the scratches at time of pick up, but it should’ve been done before pick up. I appreciated the discount.
8/28/2018
Salvatore C. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service was top notched . Job well done
8/23/2018
Tricia B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jay worked on our car and he was awesome. Extremely responsive, helpful, and worked with us to get our car done ahead of schedule. Great service!
8/19/2018
William V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service.
8/17/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience; my vehicle was repaired two days ahead of schedule, and honestly it looks better than it did when I bought it. All the employees I’ve spoken to were super nice and very professional. Almost as pain-free a process as collision repair can be.
8/16/2018
Anna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful people and they fight for the benefit of there customers
8/15/2018
Judy B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional and polite. Took me home and picked me up.
8/15/2018
Scotty B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The team of L&M were the greatest. The moment I walked into the office I was greeted warmly and the team listened to my questions and concerns.They quelled my worries and took me step by step of the repairs to my vehicle. I was given daily updates and spoke with the representative I met day one. The finished work on my car was magnificent. They did a superb detail job. THANK YOU
8/13/2018
Samuel W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very respectful and car looks great!
8/13/2018
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I find the crew easy to work with- very personable and friendly. Also they strive to make sure you are please. I highly recommend you. In fact my neighbor has his car there now. Jay and Kevin have both been a pleasure to work with
8/12/2018
Laura D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was incredibly professional!!! And you cleaned my car!!!! Thank you!!!
8/7/2018