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Real Reviews from VERIFIED CUSTOMERS
Bridget L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was finished ahead of schedule and the quality of the work was excellent. Thank you!
3/11/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work was finished Ahead of schedule which we really appreciate it
3/4/2017
Alan L. VERIFIED CUSTOMER
Vehicle Make : BMW
My experience was completely a satisfying one. From the ladies in the reception area to the service technician was great. I would give them a score of 10. Thanks again for the wonderful hospitality I received while my car was being repaired.
11/17/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team there did an awesome job, over-delivering on every front.
11/17/2016
Laura P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were quick, thorough, and kept me updated. My car was returned as good as new!
10/6/2016
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Faith was a joy to work with! Jordan was very professional and always kept me updated regarding the status of my car. Thank you!
9/1/2016
Henry L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Perfect fix
6/11/2016
Gary H. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took longer than expected and I was not kept up to date on the delays. I was supposed to pick it up on Friday, then Saturday, then Monday, and if I wouldn't have called late Monday I would not have known it was ready, because nobody called me.
6/4/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Scion
We were told that a damaged piece would be replaced- it was not, it was repaired and the repair is noticeable. Very disappointed
6/3/2016
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair took well over two months and the communication wasn't up to par.
5/12/2016
Edwin H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Poor communication... Wasn't called back about status of car..had to call 3x just to get response since car was suppose to be ready that day... Had to cancel patients 2 separate times to pick up car... Car was "washed" but there were several areas where dirt was strike on car.. Windshield had a corner of paper taped to outside... "New" tire wall was dirtier than my other 3 old tires. I was very disappointed since they had my car for 10 business days and repairs were finished by noon and I told them I was picking it up at six. For having 6 hours to get my car ready it was really disappointing. Only used because USAA recommend. Won't be doing that again. I will be going to classic collison
3/23/2016
Lee J. VERIFIED CUSTOMER
Vehicle Make : Kia
other than you calling me to come get my car before it was done and wasting an hour of my night. I am satisfied
3/22/2016
Steve H. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was terrible. Repairs took several days longer than expected. Car came back with duct tape on roof with one piece not fixed. Overall a very poor experience.
1/13/2016
William T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car is still broke and I have to come in again to get it fixed
12/6/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was superior and The work done was superior. I work within the Auto industry and see a well run operation. There was an opportunity to do some additional small interior work that was missed in communication. I added some additional work while the car was in for collision repair, the work that was done was of very good quality and fell below expected costs. I was very pleased with Mathews Help. Thanks!
11/5/2015
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great commucation and service
11/3/2015
Rodney N. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very satisfied.
9/17/2015
Shelli K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Faith is great! Enjoy her smile every time I come in! Work great and quick..
8/6/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent repair.....excellent communications and assistance. Jefferey Ruder was extremely helpful from start to finish. We are very impressed and grateful. Thank you.
5/9/2015
Walter U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very client friendly, especially when the client is already traumatized mentally by having the accident!
3/20/2015