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Real Reviews from VERIFIED CUSTOMERS
Cathleen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was so happy that they were able to complete the repairs several days earlier than the estimated time
1/31/2018
Jill J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great people
1/30/2018
Donald L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Once again we were thrilled with the quality of work this shop does. We couldn’t be more satisfied and will always tell others if repairs are needed. Thank you for returning our car in such excellent condition both inside and out.
1/24/2018
Bruno X. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to say that JC saved the day with customer service. Ourinitial impression with customer service with the young blonde front office was very bad, both with attitude and lack of respect for the customer, and JC came in to solve our issues very professionally taking out our worries about the service to be done. Would seriously consider rectifying your front office.
1/10/2018
Yuhong F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome repair job.
1/10/2018
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job Todd is a rockstar
1/3/2018
Amym V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd was awesome. He was through and detailed with my requests and did a fine job. He always answered and took care of my questions. Thank you so much
12/7/2017
Fred L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though I was frustrated with having the vehicle damaged, the staff at Rick Hendrick Sandy Springs made things better. The repair turned out very nice. The car was clean with tires shining. Would recommend them to friends and family.
11/25/2017
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
JC was great once we finally connected. He provided great service and realistic expectations, although it took almost 3 weeks to complete.
11/14/2017
Ronquillo D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd Higginbotham did an outstanding job keeping me informed of the progress of my car and the repairs that needed to take place. So I give a big thank you to him and his team.
11/10/2017
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The ladies in the office were very pleasant and thoughtful.
10/20/2017
****N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am happy with the body work and paint on our 2012 Camry SE. Todd Higginbotham explained if I was not satisfied after looking the car over at home, return it and the problem will be fixed. Thanks for their service. Fred Nielsen ****N
7/8/2017
Bryan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not sure which service department this is for but I'm gonna make a comment about the auto service department not the collision collision department did a great job with repairing my vehicle but the service department drop the **** did not complete service until the day after it was supposed to be ready when I was picking it up for getting in oil change and a light replaced they did not do anything could not find the vehicle for 15 minutes and then I waited for the vehicle to be completed for the work that was done was supposed to give me A quote on 40 tires and they said they would give me a **** a better deal than normal but gave me a higher price than anybody around so I see the service department is lacking any professionalism
6/30/2017
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jordan W. provided excellent service.
6/29/2017
Emily M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jordan W. was amazing to work with and he did a phenomenal job keepin me up to date through the entire process!! Definitely will come back because of Jordan's level of customer service!!
6/20/2017
Ellen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the voice mails and e mails with updates on my car. Amazing communication!
5/19/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks like new!
5/6/2017
Judith B. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was excellent. I am very satisfied with the repair work.
5/2/2017
Sajeesh S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was very good. I would refer this center for Honda service
3/30/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : BMW
It was a very smoothly run experience and the people were most kind and gracious. And I couldn't believe how quickly the job was done and the quality of the work was outstanding. Thank you.
3/30/2017