Car looks great after repair work done on drivers side. Paint matched well. Do have an issue with the remote locking system? Would like for **** to call me to discuss.
Jerry M
1/31/2015
Beth P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent from start to finish!!
1/28/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was great and faster than anticipated. It looks new! The women at the front desk are very nice and helpful. The USAA adjuster was just great too! Thanks so much to everyone.
1/24/2015
Atsuko D. VERIFIED CUSTOMER
Vehicle Make : Toyota
You fixed my car also my husband's car perfectly! Workers were pleasant and nice. Your service was great.
I noticed front lady was chewing gum with making big noise. I thought it was rude and very annoyed me. (She was nice though...)
When I called and visited you, some workers were hurry also they were not listenning to me. You are very busy so maybe I can't complain....
I will give you 9.8 star!
1/23/2015
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well, car looks great. Scott Falls kept me updated on progress. Very satisfied , thanks. Ken G.
1/23/2015
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was filled with paint fumes that have caused me to only drive it as needed. And, there is still a vibration that I only felt after I drove away from the accident. (Both when the car is idling, and especially when I am driving at various (all) speeds.
1/19/2015
Sharyn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole experience was awesome!
The car looks and drives like brand new.
I was updated daily and treated great!
Thank you so much!
1/14/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the great service.
1/13/2015
Raymond L. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional operation from first contact to job completion
1/9/2015
Pachette S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had a wonderful experience! Everyone was so polite and helpful. I will definitely recommend Rick Hendrick Collison Center to friends and family. Keep up the awesome service!
1/8/2015
Anthony H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you scott for keeping me informed and making my experience stress free
12/16/2014
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
In the process of working with Geico and Rick Hendricks collision and enterprise was very easy and efficient.
12/13/2014
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job. Thank You!!
12/11/2014
Deborah J. VERIFIED CUSTOMER
Vehicle Make : Honda
I have not checked the repairs throughly due to rain. What I could see today, I was satisfied.
12/10/2014
**** S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best service writer in the entire world. They really know what they are doing even though geico ****
12/9/2014
Pecolia B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was great very helpful. Even picking up the rental car was carefree thanks so much. I will definitely recommend you to others. Pecolia
12/6/2014
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was treated very well. It took a long time but my car looks wonderful. Like new.
11/21/2014
Donald B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to take this opportunity to thank everyone at Rick Hendrick for their outstanding customer service. No one likes to have to get repairs done on their vehicles especially when it's from a deer hopping in to your car. Every staff member I encountered was friendly, knowledgable, and courteous. They made the daunting process of having my car repaired extremely easy. I felt at ease leaving my car in someone else's hands. The front desk staff were quick, organized, greeted me right away, and had smiles on their faces. The Geico adjuster was friendly and walked me thru the entire process as well. The enterprise staff was also excellent even though they were very busy and slightly understaffed. I don't usually write reviews but I believe that this team you have is an excellent example of how teamwork creates happy life long customers and they should all be acknowledged for their outstanding customer service. I will use Rick Hendrick again for any future repairs to my vehicle and recommend you to anyone needing repairs to their vehicles. Thanks again for providing me with an excellent experience.
Sincerely A Happy Customer,
Janelle Connery
11/13/2014
Toni M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you for taking great care of my vehicle. I appreciated the daily updates as well as the work being completed when promised.