The whole experience was extremely smooth. Staff were pleasant and great communicators. Andrew.., my service advisor was the best. He delivered excellent customer service. I have since recommended this location.
11/9/2023
Li L. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m really satisfied with my repair service, I got updated for every progress and happy with the quality!
10/27/2023
Whitley W. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony was great. Work turned out well also.
10/26/2023
Maxine C. VERIFIED CUSTOMER
Vehicle Make : Acura
Very satisfied and would recommend to anyone needing your services. Thanks again. We were kept informed every step of the repairs.
10/26/2023
William G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
We had to wait almost 50 days for a part to come in from Tesla and our insurance company is only paying for 30 days of rental so we had to pay the teaming days of the renal of over two thousand dollars. Your body shop never told us that Tesla will get the parts quicker to the owner of the vehicle than a body shop or business. My wife called Tesla and had the part in 3 days. I asked Tesla when picking the part up and they confirmed it’s quicker if the owner orders even if it’s a certified Tesla shop. I feel that they with held this information to give there in house rental department extra business knowing that it will take longer than estimated. I also asked Tesla does the certified body shop is aware of the delay if they order parts compared ti an individual and they said definitely. I don’t expect to get refunded for the rental but I will definitely let corporate be informed about their practice and will post to inform all Tesla owners of what happened.
10/25/2023
Hendrick J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything has gone smoothly. When I went to pick my car up Trent examined my car along with me.He noticed something I had not noticed, two items on the bumper cover had been damaged when they were installed! He told me that was not acceptable and he would order replacements for the two damaged items! That was great on his part. I am now just waiting for him to call me to bring my car back in for a approximate remove and reinstall! That is great he noticed and is going to take care of it for me! Great work Trent! I was so happy to get my car back I didn't even notice! I truly appreciate you! H. Jeter
10/23/2023
Terance J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service. Very professional and timely with updates on my car. My car was spotless when I picked it up as well. They took great care of my corvette
10/19/2023
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew and the staff provided excellent service and my car looks brand new again! Thanks so much!!!!
10/1/2023
Cedric H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Andrew was friendly, courteous and efficient when it came down to keeping me informed about the status of my truck. He was spot on about when I would be getting my vehicle back. The staff was courteous patient and kind I would definitely recommend this facility to anyone who needs repairs on the vehicle.
9/28/2023
Emanoil S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extreme S A T I S F E D
9/6/2023
Amy H. VERIFIED CUSTOMER
Vehicle Make : Honda
John and Andrew were fantastic, and did a great job taking care of my wife's CRV. Thanks!
8/21/2023
Bill C. VERIFIED CUSTOMER
Vehicle Make : Ford
A beautiful car. Great job.
8/19/2023
Nadia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
From front desk to Andrew they made it easy and fast. Communication was great and car repairs was exceptional.
8/16/2023
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were all so professional and helpful during this repair process.
7/28/2023
Anthonia A. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was timely
7/26/2023
**** H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs are like new and were completed before expected
Thanks
7/17/2023
Cheryl T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well. Hendrik kept me informed about what was happening every step of the way. The staff were all very helpful. The repairs were excellent.
7/15/2023
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Ford
Cedric was really great and very helpful. Also, I really appreciated being updated about the status. I know the parts took a while to arrive, but that was out of their control. Overall, I was pleased with the experience.
6/29/2023
Amber L. VERIFIED CUSTOMER
Vehicle Make : Honda
John did an amazing job and he was very friendly and informative. He updated me every day on the status of my vehicle.
6/21/2023
Sebastian M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
They ruined my car!!!! Completely ruined a 2019 tesla model x
Steering wheel wobbles and the car won’t drive in straight line.
WHEN I DROPPED OFF THE CAR IT WAS WORKING PERFECTLY FINE ONLY HAD 10k MILES !!!! PLEASE USE ANY OTHER COLLISION CENTER !!!!