I am very satisfied with my car thank you for all your hard work
11/22/2023
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jay **** was very professional.
10/19/2023
Lawrence O. VERIFIED CUSTOMER
Vehicle Make : GMC
well done
9/25/2023
Maria B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for what you do, your knowledgeable, kind and professional staff.
Jay is an asset to your business.
9/22/2023
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
In the end everything was good. However I was give multiple dates on which the repairs would be completed.
8/27/2023
Manuel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The overall experience was unacceptable. The whole system needs improvement from top down. Car was not completed on date given (almost **** week after). I never was called to let me know job was delayed. I finally was called by manager and team to discuss. The job was not done correctly so I had to go back. I still am pending a part that was lost and I continue to ask for status instead of customer service rep calling me and giving me updates.
Every time I visit lobby there is a person upset at service (that pretty much tells the whole story). The adjuster seems overwhelmed by work. All key metrics were poor (customer service, on time delivery, and quality of service)
7/28/2023
Antonio L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent Service and communication. We are very happy we went to Charles Clark Chevrolet for the repairs. Thanks
5/11/2023
Lucinda U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your staff is very professional and explained the process and procedures. The repair shop and painters also assisted and the quality of wor was excellent. Thank you
3/7/2023
David S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job unsatisfactory
2/2/2023
Roberto M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent
7/14/2022
Diana C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was good !
3/13/2022
Mary B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your staff was knowledgeable about the process and all that was involved. They level of customer service is top notch!
3/3/2022
Jinky M. VERIFIED CUSTOMER
Vehicle Make : Kia
Proactive assessment
1/9/2022
Debra B. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great BUT only the driver's window is working. The other 3 are up for good.
12/29/2021
Teresa O. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service! I was always kept informed on status of my car!
11/28/2021
Cindy W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service
10/22/2021
Dante G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jay did a GREAT job. The repairs look fantastic, and it was a simply/easy process from start to finish. Definitely the place to bring your vehicle.
10/11/2021
Mauro D. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service. Took longer than expected but I was updated throughout the process.
9/10/2021
Guadalupe T. VERIFIED CUSTOMER
Vehicle Make : GMC
I dropped off my yukon 100% working. And tou gave it back to me with a broken transmission